Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I keep getting IBM Security Rapport pop up Window showing on Firefox when I open. I cannot get rid of it.

  • 4 replies
  • 1 has this problem
  • 28 views
  • Last reply by FFus3r

more options

When I load up the first page of Firefox a pop up window opens showing IBM Security Rapport and asking me to OK enabling the extension. I have never requested it and the pop up does not go away until I go into the extensions page and then close it.

I never asked for the opo up and I am unclear why it appears or if its viral. Can you help? Thanks

When I load up the first page of Firefox a pop up window opens showing IBM Security Rapport and asking me to OK enabling the extension. I have never requested it and the pop up does not go away until I go into the extensions page and then close it. I never asked for the opo up and I am unclear why it appears or if its viral. Can you help? Thanks

All Replies (4)

more options

reomve IBM Trusteer Rapport. OR use AdwCleaner.

more options

I cannot remove IBM Trusteer Rapport. There is no remove Tab only an Enable Tab

more options

You need to check the Trusteer settings, or remove the main program from the computer.

more options

Fred199 said

I cannot remove IBM Trusteer Rapport. There is no remove Tab only an Enable Tab

try to disable it.