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Firefox on Mavericks fix option 1 & 2 didn't get the dialogue box or app message as predicted..What next? thanks

  • 2 replies
  • 2 have this problem
  • 162 views
  • Last reply by petersmith101
  • Solved

petersmith101
petersmith101

Unable to connect

Firefox can't establish a connection to the server at support.mozilla.org. 

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
Unable to connect Firefox can't establish a connection to the server at support.mozilla.org. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Chosen solution

HI petersmith101, There were no reports of the system being down last night, however, if you clear the cache of the site by going to the about:permissions page you can search for the site, click "Forget this Site" and that should do it.

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All Replies (2)

guigs
guigs

Chosen Solution

HI petersmith101, There were no reports of the system being down last night, however, if you clear the cache of the site by going to the about:permissions page you can search for the site, click "Forget this Site" and that should do it.

petersmith101
petersmith101 Question owner

Solution didn't work. 

I uninstalled & reinstalled Firefox and that solved the problem

THANKS ANYWAY