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Signing into Google home page requires me to empty Firefox cache and cookies and restart Firefox. Any way to avoid this?

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When I sign into my home page (Google), I often get a blank page. I then have to empty the Firefox cache and cookies, restart Firefox, and then when I go to the Google home page, I have to sign in with my ID and password. I have checked the box that says keep me signed in. This does not happen with Safari. I am running a Mac with OS Lion.

When I sign into my home page (Google), I often get a blank page. I then have to empty the Firefox cache and cookies, restart Firefox, and then when I go to the Google home page, I have to sign in with my ID and password. I have checked the box that says keep me signed in. This does not happen with Safari. I am running a Mac with OS Lion.

การตอบกลับทั้งหมด (2)

Make sure that cookies are enabled for the site : Enable cookies for the website

also Check Extensions and Plugins if the problem is there.


thank you

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.