ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Windows blocks Firefox download as unsafe file, going mad, any help?

  • 10 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 10 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Jonstorp

more options

I have tried deactivating security, nothing seems to work. I really want to use Firefox, but Windows won't let me download the new version.

Thanks, Ray.

I have tried deactivating security, nothing seems to work. I really want to use Firefox, but Windows won't let me download the new version. Thanks, Ray.

การตอบกลับทั้งหมด (10)

more options

Disable UAC in Windows 7 temporarily.

more options

Thanks for the answer Xircal,

Unfortunately that did not work, I still get a security message saying that windows will not allow me to dowload the Firefox installation file.

more options

I think what you need to do here is to add an exception to the Windows 7 firewall.

Follow instructions in this article to add a rule for Firefox: Add rule to Windows 7 firewall

more options

Hi Again Xircal,

that only seems to work when you have Firefox already in the system. I am trying to download it for the first time.

Regs, J

more options

Could you please give me the exact error message you're seeing when you try to download Firefox?

Also, is this your home computer, or one at work?

more options

Hi Xircal,

It says ”The actual security settings will not allow this file to be downloaded”

Thats all it says.

Regs J

more options

That could be caused by malware.

Download the free of Malwarebytes from http://www.malwarebytes.org/products/malwarebytes_free and run a full system scan to eliminate that as the culprit.

You might have to use Internet Explorer if that's also blocked in Firefox. In that particular case, choose "Save" when you see the prompt and save it to your desktop.

more options

Hi Xircal,

you won't believe this, it won't let me dowload that either:-( I just get the same message.

Regs, Ray

more options

Try downloading it with Internet Explorer.

If that doesn't work either, download it at work or maybe to a friend's computer and then copy it to a USB drive. You can transfer it from there to your own PC.

If you find that it won't run (some malware will try to prevent that happening), rename it to a random name. For example, rename it to jonstorp.exe. To rename a file, right click it and choose "Rename" from the menu.

more options

Hi Xircal,

An update. I finally did a system restore which did the trick (I have now turned off auto update install).

So now I have Firefox, thanks for all your help!

Regs, Ray.