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  • 2 การตอบกลับ
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  • ตอบกลับล่าสุดโดย evariste499

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Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss was due to a CCleaner cleanup using their latest update. After the data was lost, I tried running another CCleaner cleanup, but this time it didn’t delete the bookmarks. So I honestly have no idea how this could have happened. These were bookmarks I had saved over many years... It’s a disaster.

PLZ Help

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss was due to a CCleaner cleanup using their latest update. After the data was lost, I tried running another CCleaner cleanup, but this time it didn’t delete the bookmarks. So I honestly have no idea how this could have happened. These were bookmarks I had saved over many years... It’s a disaster. PLZ Help

การตอบกลับทั้งหมด (2)

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Hi evariste499,

Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.

  1. Click the menu button Fx89menuButton, then click Bookmarks.
  2. Scroll to the bottom and click Manage Bookmarks.
  3. At the top of the Library window, click on Import and Backup and select Restore.
  4. Click the date of the bookmark backup you want to recover.
  5. In the new window that appears, click OK.

Your bookmarks from the selected date should now be restored.

For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.

Did this fix your problems? Please report back to us!

Thank you.

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Thank you very much for your reply. This might have worked if I hadn’t:

cleared the cookies from my PC uninstalled and reinstalled several times. I just tried this method, but it shows me an error message: ‘Unable to process the backup file.’

I think the actions I did afterward may have deleted this backup file. However, when I uninstalled and reinstalled several times, each time it recognized that I was reinstalling again. So there must still be some trace of the previous installation. Any idea what I can do?

Many Thx

เปลี่ยนแปลงโดย evariste499 เมื่อ

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