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Mozilla VPN app UI is blank on Windows 10

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 91 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย likwoka+firefox

Hello,

I have recently upgraded my Windows 10 to Version 1909 (Windows 10 Pro, OS build 18363.959). Prior to the OS upgrade, Mozilla VPN was working fine. After the upgrade, when I started Mozilla VPN, the GUI was just a blank white screen with the title bar.

I have tried uninstall it, and then downloaded and installed the latest Mozilla VPN installer for Windows 10, but the result is still the same (ie, blank white screen).

I looked into Event Viewer but there is no error message.

The Mozilla VPN application is version 1.1.0.0.

Let me know if there is anything else that I can provide.

Thanks, Alex

Hello, I have recently upgraded my Windows 10 to Version 1909 (Windows 10 Pro, OS build 18363.959). Prior to the OS upgrade, Mozilla VPN was working fine. After the upgrade, when I started Mozilla VPN, the GUI was just a blank white screen with the title bar. I have tried uninstall it, and then downloaded and installed the latest Mozilla VPN installer for Windows 10, but the result is still the same (ie, blank white screen). I looked into Event Viewer but there is no error message. The Mozilla VPN application is version 1.1.0.0. Let me know if there is anything else that I can provide. Thanks, Alex
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วิธีแก้ปัญหาที่เลือก

Nevermind, I think it is a problem with my video driver ... I have another application with the same behavior. Thanks!

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การตอบกลับทั้งหมด (1)

วิธีแก้ปัญหาที่เลือก

Nevermind, I think it is a problem with my video driver ... I have another application with the same behavior. Thanks!