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Losing emails between preview 'flash preview' on side of Windows 10 screen and Thunderbird itself

davensal

I am using Thunderbird 68.9.0 on Windows 10. I am getting a problem where just some emails appear to be reaching my computer as they display in the preview flash window that appears on the side of my Windows screen for a few seconds but do not appear in my inbox. I have checked both my junk folder and deleted messages but there is no trace of them. This problem seems to have been going on for some time and has carried on after I recently migrated from my old computer to a new one (HP255G7). I did on one occaision get an unusual window come up on my Thunderbird screen, it was smaller and in a totally different format, it was difficult to see but it appeared to contain all the missing messages! I have not been able to locate this feature since. Help would be appreciated!!

I am using Thunderbird 68.9.0 on Windows 10. I am getting a problem where just some emails appear to be reaching my computer as they display in the preview flash window that appears on the side of my Windows screen for a few seconds but do not appear in my inbox. I have checked both my junk folder and deleted messages but there is no trace of them. This problem seems to have been going on for some time and has carried on after I recently migrated from my old computer to a new one (HP255G7). I did on one occaision get an unusual window come up on my Thunderbird screen, it was smaller and in a totally different format, it was difficult to see but it appeared to contain all the missing messages! I have not been able to locate this feature since. Help would be appreciated!!

การตอบกลับทั้งหมด (2)

who is your mail provider? Are they in the important folder is your account is Google based or focused inbox or Clutter if it is outlook/Hotmail based.

Hi Matt, Thanks for your response but unfortunately it does not solve the problem, I am with Gandi { www.gandi.net } I have a .info suffix for my domain. I just seem to think that the messages are going into a hidden folder. I accidentally came across a whole series of 'missing' messages in an unusual format in a small pop up window. I scrolled down through them and they went back for months. I then lost the window and cannot find out how to get it back! They seem to be restricted to a handful of addressees but with no connection between them. I receive hundreds of other messages through four different email addresses Any thought would be appreciated! Regards, Dave