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I'm trying to sync my account but I need a code and I can't access my e-mail

  • 5 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 146 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Tommy
  • เก็บถาวรแล้ว

mellamoyeison
mellamoyeison

I reformated my pc. When i installed Firefox and tried to sync it asked for a code that was sent to my e-mail, but I can't access my e-mail. how can I recover my account if I can't access my e-mail? It's there any way to contact Firefox support to recover my account by other ways?

I reformated my pc. When i installed Firefox and tried to sync it asked for a code that was sent to my e-mail, but I can't access my e-mail. how can I recover my account if I can't access my e-mail? It's there any way to contact Firefox support to recover my account by other ways?

การตอบกลับทั้งหมด (5)

Tommy
Tommy

Hello mellamoyeison, Do you have any other devices you can access your account with?

mellamoyeison
mellamoyeison เจ้าของคำถาม

Sadly I haven't.

I don't know if it help but i know the email used (but i don't have access), password, some accounts/passwords saved and markbooks.

Tommy
Tommy

Maybe you have any recovery keys you forgot about sitting in your downloads?

mellamoyeison
mellamoyeison เจ้าของคำถาม

There is nothing like that in my download folder. All i want is to recover my bookmarks.

How can i contact support?

Tommy
Tommy

To contact support, go to this page: https://mzl.la/2Trtycf to find what you need. If you need help, please reply, Thanks!