Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox opens in a completely black screen, and then is a white screen when trying to move the browser

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 65 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD
  • เก็บถาวรแล้ว

https://puu.sh/DdevH/1230bfe409.png https://puu.sh/DdevP/740725bec0.png

with these two images, firefox opens up in a black screen and when i try to move the window it becomes white.

There is no buttons available. I've tried booting into safe mode with the run command window, the shift click on shortcut, and using the command prompt. Nothing changes.

https://puu.sh/DdevH/1230bfe409.png https://puu.sh/DdevP/740725bec0.png with these two images, firefox opens up in a black screen and when i try to move the window it becomes white. There is no buttons available. I've tried booting into safe mode with the run command window, the shift click on shortcut, and using the command prompt. Nothing changes.

การตอบกลับทั้งหมด (1)

What's your computer system and Firefox version?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?