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  • 3 การตอบกลับ
  • 16 คนมีปัญหานี้
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  • ตอบกลับล่าสุดโดย cor-el

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Whenever I go on a website firefox redirects me to other websites and it's opening pop up ads and other tabs. I used Malwarebytes but it showed no threat detected. I even tried to reset my firefox but I always get a pop-up message saying to contact my administrator. Please help.

Whenever I go on a website firefox redirects me to other websites and it's opening pop up ads and other tabs. I used Malwarebytes but it showed no threat detected. I even tried to reset my firefox but I always get a pop-up message saying to contact my administrator. Please help.

วิธีแก้ปัญหาที่เลือก

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (3)

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วิธีแก้ปัญหาที่เลือก

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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I have tried all your solutions and nothing is working. When I go to a website and click, I get redirected to a new firefox page or to other sites that I do not want.

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Hi Diane.

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions.