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Problems with Outlook.com (hotmail) -- Cannot write message.

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  • 1 คนมีปัญหานี้
  • 22 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย guigs

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For some reason, when I access my e-mail (Outlook.com/hotmail) I cannot write a message to anyone because there is no text box to write in. The box for the recipient's email address works fine & the box for the subject line also works fine. But, no matter what I do, there is no way to actually write a message. I've tried this with new messages, replying to messages & forwarding messages. None of these work, and the problem only occurs on Firefox (for Mac). This problem does not happen on when using Safari. I noticed the problem after I upgraded to version 39.0. Can anyone help me resolve this? Thanks! Shannon

For some reason, when I access my e-mail (Outlook.com/hotmail) I cannot write a message to anyone because there is no text box to write in. The box for the recipient's email address works fine & the box for the subject line also works fine. But, no matter what I do, there is no way to actually write a message. I've tried this with new messages, replying to messages & forwarding messages. None of these work, and the problem only occurs on Firefox (for Mac). This problem does not happen on when using Safari. I noticed the problem after I upgraded to version 39.0. Can anyone help me resolve this? Thanks! Shannon

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Please contact Microsoft communities about this for further help if these troubleshooting tips do not help: