Profiles - Where Firefox stores your bookmarks, passwords and other user data

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Did you know that all the settings you make in Firefox, like your home page, what toolbars you use, saved passwords and bookmarks are all stored in a special profile folder? It's true. Your profile folder is kept in a separate place from the Firefox program so that if something ever goes wrong with Firefox your information will still be there. It also means you can uninstall Firefox without losing your settings and you don't have to reinstall Firefox to clear your information or troubleshoot a problem.

This information is here for reference. You don't have to follow these steps unless you were directed to do so from another article.

How do I find my profile?

  1. At the top of the Firefox window, click on the Firefox button, go over to the Help menuOn the menu bar, click on the Help menuAt the top of the Firefox window, click on the Help menu and select Troubleshooting Information. The Troubleshooting Information tab will open.Click the menu button New Fx Menu , click help Help-29 and select Troubleshooting Information. The Troubleshooting Information tab will open.

  2. Under the Application Basics section, click on Show FolderShow in FinderOpen Directory. A window with your profile filesfolder will open.
  3. Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.

Finding your profile without opening Firefox

  1. From the Start Screen, click the Desktop tile. The Desktop view will open.
  2. From the Desktop, hover in the lower right-hand corner to access the Charms.
  3. Select the Search charm. The Search sidebar will open.
  4. In the search box, type %APPDATA%\Mozilla\Firefox\Profiles\, without pressing Enter. A list of profiles will appear.
  5. Click on the profile with “default” in the name to open it in a window.

  1. Click the Windows Start button and type %APPDATA%\Mozilla\Firefox\Profiles\ in the Search box at the bottom of the Start menu, without pressing Enter. A list of profiles will appear at the top of the Start menu.
  2. Click on the profile with “default” in the name to open it in a window.

    ab167bec686b081a25849c98d6bf9ea7-1258940859-69-1.png
  1. Click the Windows Start button, and select Run….

    win-run.png
  2. Type in %APPDATA%\Mozilla\Firefox\Profiles\ then click OK.

    win-rundialog.png
  3. A window will open containing profile folders.
  4. Double-click the folder with “default” in the name to open it.
  1. Open the Library folder for your Mac user account:
    • (OS X 10.6 or previous) Click the Finder icon in the dock. Your home folder will be selected, (usually the name of your Mac user account). In the right side of the window, click the Library folder to open it.
    • (OS X 10.7 or above) Click the Finder icon in the dock. On the menu bar, click the Go menu, hold down the option or alt key and select Library. A window will open containing your Library folder.
  2. Open the "Application Support" folder, then open the "Firefox" folder, and then the "Profiles" folder.
  3. Open the folder with “default” in the name to open your profile.
  1. (Ubuntu) Click the Places menu on the top right of the screen and select Home Folder. A File Browser window will appear.
  2. Click the View menu and select Show Hidden Files if it isn't already checked.
  3. Double click the folder marked .mozilla.
  4. Double click the folder marked firefox. Your profile folder is within this folder.

What information is stored in my profile?

Note: Only important information useful for recovering is described.

Working with profiles



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