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Firefox 11 is continually crashing my machine.

TWalker72

Firefox 11 is continually crashing my machine and will not allow me to fill in text fields that are imbedded in our institutional repository page. Trust me everything was fine yesterday before my machine auto-updated to this piece of garbage called 11. GO BACK to 10. It took me 45 minutes to find an older version. PUT THE OLD VERSION BACK UP FOR DOWNLOAD!!!!!!!

Firefox 11 is continually crashing my machine and will not allow me to fill in text fields that are imbedded in our institutional repository page. Trust me everything was fine yesterday before my machine auto-updated to this piece of garbage called 11. GO BACK to 10. It took me 45 minutes to find an older version. PUT THE OLD VERSION BACK UP FOR DOWNLOAD!!!!!!!

న TWalker72 చే మార్చబడినది

ప్రత్యుత్తరాలన్నీ (1)

Let's try to fix this for you so you can get Firefox working how you want it to.

Firefox 11 replaced Firefox 10. With the new rapid release, once a new version is released, it replaces the older one. In this case, Firefox 11 fixes some major security holes that were not fixed in Firefox 10, along with various performance benefits and new features.

If you would like, I can try to help you narrow down the cause(s) of your crash on Firefox 11, and we can get that working so you won't be exposed to these security holes.

What I'll ask you to do first, is to update your graphics driver. Out of date graphics software can sometimes cause weird crashes with newer versions of Firefox. If you read https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers, it gives you directions for the various graphics manufacturers on how to update your drivers.

If after updating your graphics drive, Firefox 11 is still crashing, I'm going to ask you to start Firefox in Safe Mode. Sometimes extensions can trigger crashes, and testing with Safe Mode will help eliminate that from the equation.

Let me know how these steps work for you. The Firefox crashes also provides some help as well.

I'll also ask you to go to about:crashes in your address bar, then copy and paste the crash id's (they should start with bp-then a number) into this thread. Thank you!