Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి
Open

I can send email but can not receive.

garybrueg

I can send emails but I cannot receive them. I can receive them at Spectrum.net. The problem started the evening of the 26th. Everything was fine during the day. But in the evening I could no longer get email. I am not aware of making any changes to either Thunderbird or to Spectrum. I did call Spectrum but they could not find any problem on their end. I recently changed the password in Spectrum but Thunderbird has the updated password. All of the settings in Thunderbird look right. Any ideas on what I should do?

I can send emails but I cannot receive them. I can receive them at Spectrum.net. The problem started the evening of the 26th. Everything was fine during the day. But in the evening I could no longer get email. I am not aware of making any changes to either Thunderbird or to Spectrum. I did call Spectrum but they could not find any problem on their end. I recently changed the password in Spectrum but Thunderbird has the updated password. All of the settings in Thunderbird look right. Any ideas on what I should do?

ప్రత్యుత్తరాలన్నీ (2)

I am surprised that you are not receiving any error messages.

I was not receiving anything through Thunderbird. I am now using Spectrum for email but it is horrible.

But now I have an even bigger problem. I had seen that I might need to delete my old password and enter a new one. I thought I was deleting the old password but it actually deleted all the login information. I can not find how to enter new login information. Can you help?

ఒక ప్రశ్న అడగండి

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.