Hello Thunderbird Support Team,
I am experiencing a persistent SMTP authentication failure when sending emails from my personal Outlook.com account using Thunderbird.
My … (మరింత చదవండి)
Hello Thunderbird Support Team,
I am experiencing a persistent SMTP authentication failure when sending emails from my personal Outlook.com account using Thunderbird.
My configuration:
Operating system: Windows 11 Pro (64-bit)
Thunderbird version: 159.0 (32-bit)
Account type: Personal Outlook.com account
What works:
Receiving emails via IMAP works correctly.
Sending and receiving emails through Outlook.com webmail works correctly.
My other Microsoft email account works in Thunderbird.
What does not work:
Sending emails from my new Outlook.com account through Thunderbird consistently fails.
The SMTP server returns:
535 Authentication unsuccessful – SmtpClientAuthentication is disabled for the Mailbox.
Outgoing SMTP settings
Server: smtp-mail.outlook.com
Port: 587
Connection security: STARTTLS
Authentication method: OAuth2
Username: Full Outlook.com email address
Troubleshooting already performed
Checked all SMTP server settings.
Verified that OAuth2 is selected.
Removed previously saved authentication credentials.
Repeated Microsoft OAuth2 authentication successfully.
Retested sending messages. The same error persists.
Thunderbird's Error Console confirms that the failure occurs during the AUTH XOAUTH2 authentication exchange.
The server explicitly reports that SmtpClientAuthentication is disabled for the Mailbox.
Questions
Is this a known Thunderbird issue affecting SMTP OAuth2 authentication with personal Outlook.com accounts?
Could Thunderbird be generating an incorrect XOAUTH2 authentication request?
Can Thunderbird provide a more detailed SMTP diagnostic log to identify the cause?
Does this error indicate that Microsoft's SMTP service is rejecting an otherwise valid OAuth2 authentication request?
Is there any known workaround or can this issue be escalated to the Thunderbird developers?
I would appreciate a technical investigation rather than another general configuration guide, as the standard troubleshooting steps have already been completed.
Thank you for your help.