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Not able to get my data back after login.

Firefox Sync and backup confusion
Denys replied
Saurav
Saurav

Hello if i backup my data on firefox account then i sign into new device then i again login my email and firefox acc then i did not got my passwords or bookmarks and history again. Then what's the use of that backup ? is that offline or online backup if offline then what if i reset my pc and then login back ? if online then there is no option to backup that data. Help me to get back my data.

Hello if i backup my data on firefox account then i sign into new device then i again login my email and firefox acc then i did not got my passwords or bookmarks and history again. Then what's the use of that backup ? is that offline or online backup if offline then what if i reset my pc and then login back ? if online then there is no option to backup that data. Help me to get back my data.

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Denys
Denys
  • మధ్యవర్తి
  • ఉత్తమ 10 సహాయకులు

Hi,

Generally, what you describe should work if you enable Sync for the corresponding data types.

However, there's a dedicated backup feature in Firefox. You can learn more about it here: Restore your Firefox browsing data with a backup file.

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