
Can't setup Two-step authentication on my account, getting stuck on confirming backup code
Hi!
I'm unable to setup my Two-step authentication on my account. Everytime i do it i do the following steps:
Click to add Two-step authentication Scan the QR code with Ente Enter the code that is generated Download and copy the backup code Enter the copy code
Then i get the following message: "There was a problem enabling two-step authentication. Check that your device’s clock is set to update automatically and start over."
Must have done this like 5 times now and it's always the same. I have checked that the clock it set to automatic. I have tried 3 different computers and 1 phone, it's always the same.
What can i do about this?
ప్రత్యుత్తరాలన్నీ (1)
Hi there,
For that issue, we have a direct one-to-one support(which is a different thing from peer to peer support forum like this one).
Please submit a new ticket from this page so our support agent can assist you further.