Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Can't send email after 45.1 update

  • 3 ప్రత్యుత్తరాలు
  • 3 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది christ1

more options

I have a client who recently updated to the 45.1 release and is now having trouble sending emails.

After some remote troubleshooting, I found that when first opening Thunderbird and then clicking 'Write', the first instance seems to hang when clicking 'Send'. Close the first instance, then subsequent emails get sent as normal.

I hope I've explained this clearly; I found a similar problem mentioned in the support forum but that one implied no emails were being sent at all.

I have a client who recently updated to the 45.1 release and is now having trouble sending emails. After some remote troubleshooting, I found that when first opening Thunderbird and then clicking 'Write', the first instance seems to hang when clicking 'Send'. Close the first instance, then subsequent emails get sent as normal. I hope I've explained this clearly; I found a similar problem mentioned in the support forum but that one implied no emails were being sent at all.

ప్రత్యుత్తరాలన్నీ (3)

more options

Does starting Thunderbird in https://support.mozilla.org/en-US/kb/safe-mode help?

more options

Safe mode doesn't change the behavior; there are no add-ons installed.