థండర్బర్డ్ మద్దతు ఫోరం

Typically, I always see attachments in Thunderbird, but occasionally an attachment fails to appear. (also Thunderbird will not show the Save button for an attachment) If I open the same message in RoundCube it will show the attachment.

In the source code of the email I see:

Content-Type: application/pdf; name="50611.pdf" Content-Transfer-Encoding: base64 Content-Disposition: attachment; filename="50611.pdf"

JVBERi0xLjQKJeLj....

Thanks for any help.

TB working fine, then next day opens up as Blank screen and a setup tab Profile shows to be still there as do mail folders .... so need to recreate profile.

There is an older POP3 account in 'Mail' no longer has sever access so no 'new mail' and 2 accounts in IMAP which are active and working (on other devices) This is on a W10 PC

Found this on-line, is this safe process to follow (or is there better approach)

https://www.easeus.com/computer-instruction/thunderbird-profile-missing.html

Hi. Recently Thunderbird automatically updated(current version is 115.5.1 32bit) on my win 10 Pro 64bit (v22H2) desktop, and now most of my accounts have a problem. My GMAIL account is the only one that I can both receive and send mail from.

Both Outlook accounts can receive mail, but only one account can send. Both accounts have exactly the same imap & smtp settings. Both have Authentication set to normal password. The account that cannot send mail fails login, the popup window suggests this is a password problem, but no password I have works. (this includes 2 MS generated App passwords).

Most importantly, my main Yahoo account cannot send or receive mail. I will just focus on this one for the time being. The 2 error messages I get are:- 1. "Connection to server export.imap.mail.yahoo.com timed out" (after several minutes) 2. "Sending of the message failed. The message could not be sent because the connection to outgoing server(SMTP) smtp.mail.yahoo.com timed out. Try again" (after several minutes).

Here are things I`ve tried.

Disabling the ipv6 setting using config editor as suggested here https://support.mozilla.org/gl/questions/1401034 Changing the timeout mailnews.tcptimeout with config editor as suggested here https://support.mozilla.org/bm/questions/1367042 Logged into my yahoo account through browser using email address and password. Deleted all app passwords for TB. Waited 24 hours. Logged back in to check changes had taken. Generated new app password, and took copy of it. Checked with yahoo that the spaces in the password should be removed. I deleted the Yahoo account from TB, and re-installed it, both with the automatic configuration TB uses, and the manual configuration method. Despite TB asking for a password (I supplied the newly generated Yahoo App password), there is no password for smtp, imap or OAth2 stored in the saved passwords within TB.

I have checked the imap & smtp settings against these https://help.yahoo.com/kb/manually-download-yahoo-emails-sln28681.html, and used OAuth on both incoming & outgoing. I have also tried these settings with Authentication set to normal password. I have tried these settings https://help.yahoo.com/kb/SLN4075.html with OAuth2, and with normal password.

I have previously temporarily turned off Avast free antivirus, as well as Win 10 firewall. Since there is activity on some of the accounts I`m assuming the problem is not this. I have also previously loaded windows in safe mode with networking, and that did not make a difference.

Outlook on my Android has no problems sending or receiving from any of these accounts. I can find no useful info on the net with regards to problems after updating, but refuse to believe I am the only one experiencing problems.

After 3 days I have run out of patience. I have exhausted information and options. Can somebody offer suggestions? Thanks in advance, Dave.

Several updates ago, Thunderbird does not seem to be able to correctly mark each message as "read". This issue did not seem to occur with any frequency some months ago (>1%), but since upgrading to the latest versions this error now occurs with a decent percentage of emails (~10%).

Automatic marking of emails as "read" after being viewed for some time does not work on these emails; I can be sitting waiting for several minutes, and these emails are never marked as "read" despite most other emails being correctly marked as they are viewed, typically within seconds.

Manually marking these emails as "read" does not always work either; these messages are quickly reverted back to "unread" status, and it can take several attempts (and a couple minutes) to mark an individual message as "read".

It appears that the latest updates have changed the way these read/unread flags are handled and communicated with the mail server, in a way that is not consistent from one message to the next.

I have used Juno for one of my email accounts since it was first introduced in the 1990s. More recently, I have learned to use Juno's POP and SMTP servers, however in recent years some issue developed between Juno and Mozilla/Thunderbird, wherein TB will not place a message sent through Juno in the Sent or Drafts folder (as applicable) on the Juno server(s), forcing TB to use separate local folders instead. For incoming mail, I use server pop.juno.com on port 995 with SSL/TLS security and encrypted-password authentication. For outgoing mail, I use server smtp.juno.com on port 465. Every time I send mail, the following messages appear: There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again. which is inaccurate, given I have a considerable-sized hard drive (500 GB), plus multiple USB drives with much more space... then comes: Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-bob.in.jersey@juno.com. with the choice of buttons Retry, Save, or Don't Save. Please do something about this, or tell me what I need to do to ensure that the messages go to where they're supposed to go. Thanks.

I don't recall this being an issue before but now with Thunderbird when deleting multiple messages, TB freezes with the "not responding" message. The more messages, the longer the delay.

By using Shift Delete, and bypassing the trash folder it is instantaneous. Other than that, is there any other solution?

Thanks

I tried to update Mozilla Thunderbird to 115.5.0. Now I can not receive emails on my computer. The message I received said, Error: Platform version 115.4.0 is not compatible with version 115.5.0. How do I "return" to 115.4.0 so I can have access to emails on my computer? I can receive emails on my cell phone. Thank you.

I use TB daily on my PC .. yesterday all fine. Today W10 booted OK, I started TB and it opens with a page asking me to create an account ..... seems to have no details of my inboxes, accounts or filed mail

Rebooted PC - restarted TB ... same again

I checked on my iPad and all 3 accounts still working so it is limited to TB on my PC

Seems to have lost my profile(s) How do I recover ?

I only get 2 tabs ... blank Inbox and 2nd tab to set up email address (pics attached)

For two days I have been blocked by SPAMHAUS in sending emails. Hours spent online with both SPAMHAUS and my ISP have narrowed the problem to Thunderbird. I was using version 115.4.1 but uninstalled it and downloaded 115.5.1 but the problem persists. I may have to dump Thunderbird and find a new mail app.

Hello Thunderbird and community

I have a fairly modern Windows 10 desktop computer that has never had any trouble opening up Thunderbird but all of a sudden it's crashing all the time .

The box that comes up in the middle of my screen says Mozilla Crash Reporter. We're sorry Thunderbird had a problem and crashed. We'll try to restore your tabs and windows when it restarts. to help us diagnose and fix the problem you can send us a crash report...then it has a couple of boxes. your crash report will be submitted before you quit or restart... then it has a box restart Thunderbird and another box quit Thunderbird

I hope you can get this sorted out and soon as I rely on this program to work every day

Please respond and let me know what's going on.

Yours sincerely

Rob mackerras

I've been through all related articles in this forum to try to resolve this issue, as the popup keeps popping up.

This is what I've checked and did; 1- Checked Outgoing server (SMTP) settings - No trace of account there. 2- Produced a 'Troubleshooting Information" report; Nothing under 'Mail and News Accounts' 3- I've deleted my Calendar and made a new one. 4- Got HostGator on the phone and they confirm that my account is close and files deleted.

And it is still not resolved. Anyone knows how to resolve this issue ? Thanks

Hi, I’ve run TB for a long time so before the change to TLS. I’ve used the settings below successfully all this time and don’t seem to have luck with other settings via Earthlink. But am now having problems retrieving emails from pop.earthlink.net

pop.earthlink.net port:110 smtpauth.earthliink.net port 587 Connection Security: None Password: Transmitted insecurely, not saved in password manager These are the same settings in an answered question https://support.mozilla.org/en-US/questions/1386214 These settings also work fine on my iPhone an have worked for years in TB.

Windows 7 64-bit The problem started several days after updating from a very old version 45.8.0 to TB v115.4.2 TB would no longer retrieve emails from the POP server. Click Get Messages and see no activity at all, no Error messages, no prompt for password after re-launch. Close / re-launch TB and same result. Uninstall TB and re-install TB and same result.

I finally resolved by uninstalling TB, manually deleting the profile which is not removed during uninstall. Reinstalled and same problem. Repeated again with no existing profile but with a PC re-boot in between. TB re-downloaded all emails, I had to import address books and TB worked for about 2 weeks. I do custom install to turn off remember password maintenance service leaving all others at the defaults and use manual configuration. Then advanced config to move forward since auto-detect doesn't succeed and there is no option in the initial install setup to choose password transmitted insecurely so the connection fails. It must be changed in the account settings afterwards.

Now the same problem/symptoms again. Updated to v115.05.1 from TB help menu and same result. Went through the uninstall/re-boot and that is not succeeding this time.

Another question suggested doing the following: Go to Thunderbird advanced configuration, set mailnews.pop3.loglevel to 'All' in the config editor (Settings / General) CHANGED from Warn to All and open Tools / Developer Tools / Error console. The following message was posted: mailnews.pop3.2: ConnectionRefusedError: a Network error occurred Pop3Client.jsm:369:18

Any thoughts on a solution?

Regards, p7

Using 15.5.1 x64. When I select a message from my sent folder and Edit as new message, I add a couple of lines and hit send. I then get an error (shown in the attachment) saying the mail server responded too long without a DATA command (etc.) If I wait a minute or so and try send again, it appears to work.

I'm here as I got issu to send emails using Thunderbird... each time an email go a small attachment I need to try 4 time to be able to send it... as always get this error :

"Sending of the message failed. An error occurred while sending mail. The mail server responded: ghost-submission-6684bf9d7b-gc8jf Lost connection to relay server: Error: timeout exceeded (connection lost). Please check the message and try again."

By the way I'm using OVH email server..

I am using a MacBook Air M1 connected to an old 1680x1050 external monitor with a VGA cable.

Thundebird is the only app I cannot move to the external monitor because it does not resize/scale itself: when moved to the old monitor it becomes unusable: - it does not scale - scrolling does not work in many UI elements.

I have made plenty of searches and tried the few solutions I have found, but none seem to solve the issue.

Question 1) Is it possible to use Thunderbird in my settings? Question 2) If yes, what do I need to do in order to have the application resize/scale itself?

Attached photos, the one with more than one window is of the external monitor.

I have a new installation of Thunderbird Supernova and when I click (compose) 'New Message' the new message window auto minimizes to the Windows 11 Task Bar and can't be maximized i.e. I can't compose a new message.

I can read and respond to incoming emails as normal.

I'm an experienced Thunderbird user - over many years and devices.

Hi all.

Why did Mozilla move to an update that doesn't work?

115.5.1 update. Thunderbird not accessing email servers.

Thanks for upsetting a system that worked. Why?

It might look very swish - but it doesn't work and if and when it does I'll need another weeks course to find out how it works interupting my well versed routine.

Thanks.

Przy próbie wysłania wiadomości pojawia się komunikat o niemożności zapisania wysyłanej wiadomości i przypuszczalnych powodach tego problemu. W Thunderbirdzie mam zamontowanych kilka kont. Ta usterka występuje tylko na jednym koncie i to tym najmniej używanym. -Na dysku mam około 60 GB wolnego miejsca, -Usunąłem stare wiadomości, -Opróżniłem kosz, -Uporządkowalem foldery' Nie pomogło. Proszę o podpowiedź, jak usunąć tę usterkę.