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Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (மேலும் படிக்க)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Asked by R_Welsh 6 நாட்கள் முன்பு

Answered by R_Welsh 4 நாட்கள் முன்பு

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Google contacts labels - strange display

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). … (மேலும் படிக்க)

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). Any idea what's happening with that?

...and while I'm here, is there a way to choose the digital format for saved screenshots other than .png?

Asked by TomDavid 3 மணி நேரத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 3 மணி நேரத்திற்கு முன்பு

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my account is suspended and contact mail address not working (discourse)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozil… (மேலும் படிக்க)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozilla.org/about

my profile is: https://discourse.mozilla.org/u/tugrul/summary

please unsuspend my account. thanks.

Asked by Tuğrul 4 நாட்கள் முன்பு

Answered by Kiki 4 மணி நேரத்திற்கு முன்பு

  • தீர்வுற்றது

Can't change the default hover color of buttons in the navigation bar

Hi, I can't change the default hover color of buttons in the navigation bar. It either remains totally unaffected or there appears a larger background image of my color … (மேலும் படிக்க)

Hi, I can't change the default hover color of buttons in the navigation bar. It either remains totally unaffected or there appears a larger background image of my color overlaid with the smaller default hover image. Hover on the bookmarks toolbar works fine, except for the "Show more bookmarks" chevron, which behaves exactly like a navigation bar button. I tried these:

  1. nav-bar toolbarbutton:hover,
  2. nav-bar toolbarbutton:hover:active,
  3. nav-bar toolbarbutton-icon:hover,
  4. nav-bar .toolbarbutton-icon:hover, #nav-bar.browser-toolbar hbox#nav-bar-customization-target.customization-target toolbarbutton:hover,
  5. nav-bar toolbarbutton[open="true"],
  6. nav-bar toolbarbutton[checked="true"],
  7. nav-bar toolbarbutton[buttonover="true"]

Asked by fioiu omotrl 2 நாட்கள் முன்பு

Answered by cor-el 1 நாள் முன்பு

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Downloaded CSV file gets saved in XML format

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. Howe… (மேலும் படிக்க)

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. However, in the current version, while the file save dialog defaults to a filename that ends in .csv and CSV is selected in the "Save as type:" drop-down, the data in the file that Firefox actually saves is in XML rather than CSV format. I don't know in which version of Firefox this behavior changed, as it's been a couple years since I tried to use this feature. Or I suppose it actually could be a new bug. I do know that when I use the same feature in Microsoft Edge, it saves the CSV file in the correct format, so this behavior seems to be peculiar to Firefox, rather than anything wrong with the web application.

Asked by KevinR1 4 நாட்கள் முன்பு

Answered by zeroknight 3 நாட்கள் முன்பு

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youtube background screen all white

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to … (மேலும் படிக்க)

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to attach a screenshot.

I am running an iMac with system Sonoma 14.4.1 installed.

I have used Firefox for over 10 years with no problems.

York Maine [removed phone# from public]

Asked by larryadow 1 வாரத்திற்கு முன்பு

Answered by zeroknight 3 நாட்கள் முன்பு

  • தீர்வுற்றது

Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (மேலும் படிக்க)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Asked by Cecilia Knoblauch 4 நாட்கள் முன்பு

Answered by zeroknight 3 நாட்கள் முன்பு

  • Locked

Unable to update Firefox browser

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled an… (மேலும் படிக்க)

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Duplicate question, please continue in your 2nd thread: /questions/1445013

Asked by rpm3110 1 வாரத்திற்கு முன்பு

  • தீர்வுற்றது

Which version of Firefox should I use and why?

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) w… (மேலும் படிக்க)

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) which is not esr....

Which version should I use and why?

If I should use the "normal" version, how do I replace the esr version with the "normal" one ?

Thanks.

Asked by Sue 5 நாட்கள் முன்பு

Answered by cor-el 4 நாட்கள் முன்பு

  • தீர்வுற்றது

I have the latest FF browser. when i try to access my credit union account, i get this message "You're using an outdated browser or are using a Proxy service which is unsupported." how can i get past this?

I have the latest FF browser. I'm not using any proxy service, just spectrum connection. when i try to access my credit union account, i get this message "Error: "WWF2… (மேலும் படிக்க)

I have the latest FF browser. I'm not using any proxy service, just spectrum connection. when i try to access my credit union account, i get this message

"Error: "WWF2TUh4dnM=" - You're using an outdated browser or are using a Proxy service which is unsupported. Please update your browser or turn off your Proxy to continue, thank you."

how can i get past this? All help appreciated!

Asked by drwin 5 நாட்கள் முன்பு

Answered by drwin 5 நாட்கள் முன்பு

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How to identify elements with Inspector that are only visible on mouse click?

I press Ctrl+Shift+Alt+i and then press on the top left icon, but then I can only have one click to identify an element. What to do if I need two or three clicks to get t… (மேலும் படிக்க)

I press Ctrl+Shift+Alt+i and then press on the top left icon, but then I can only have one click to identify an element. What to do if I need two or three clicks to get to an element?

Asked by fioiu omotrl 5 நாட்கள் முன்பு

Answered by cor-el 5 நாட்கள் முன்பு

  • தீர்வுற்றது

Changing color of some elements

Hi, How do I change the color of the white border and the color of the arrows? I have menupopup > menu, menupopup > menuitem { -moz-appearance:none!important;… (மேலும் படிக்க)

Hi,

How do I change the color of the white border and the color of the arrows?

I have menupopup > menu, menupopup > menuitem { -moz-appearance:none!important; color: white !important; background-color: #1551C0!important; } menupopup { -moz-appearance:none!important; background-color: #1551C0!important; border:none !important; padding:5px 0px 5px 5px!important; }

I have .menu-right { filter: invert(100%) !important; but it only turns the arrows white in some locations but not in the bookmarks menu and not in the right-click menu.

Asked by fioiu omotrl 1 வாரத்திற்கு முன்பு

Answered by cor-el 6 நாட்கள் முன்பு

  • தீர்வுற்றது
  • Locked

Cannot attach files to my outgoing emails using gmail

Two issues using latest version of Firefox with Windows 10. These 2 issues have occurred in the last few days First I cannot attach my files to my emails using Gmail. … (மேலும் படிக்க)

Two issues using latest version of Firefox with Windows 10.

These 2 issues have occurred in the last few days

First I cannot attach my files to my emails using Gmail. I'm able to do this using Edge or Chrome

Second, normally when I used to start typing the name of my correspondent it would automatically complete. This is no longer working. I'm able to do this using Edge or Chrome

the attached printscreen shows both issues

Asked by pauljaniga 1 மாதத்திற்கு முன்பு

Answered by pauljaniga 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Cannot remove "Your browser is being managed by your organisation" in home settings

I cannot remove "Your browser is being managed by your organisation" and seems to be stopping the home settings saving. They simply revert back to the default (see image)… (மேலும் படிக்க)

I cannot remove "Your browser is being managed by your organisation" and seems to be stopping the home settings saving. They simply revert back to the default (see image) when I restart Firefox. Not sure what is meant by "your organisation" as I am a personal user, not organisation. I'm the single user of the browser (e.g. just one user on my PC, which is me) and also Admisitrator. Can someone help me remove this. Thanks John

Asked by john.udale 1 வாரத்திற்கு முன்பு

Answered by TyDraniu 1 வாரத்திற்கு முன்பு

  • தீர்வுற்றது

PDF Downloads

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot. But if I download the same PDF usin… (மேலும் படிக்க)

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot.

But if I download the same PDF using Safari, it opens straightaway - 2nd screen shot.

Is there something I need to adjust in Firefox to allow PDFs to open?

Asked by tammymcminn 1 வாரத்திற்கு முன்பு

Answered by zeroknight 1 வாரத்திற்கு முன்பு

  • தீர்வுற்றது

Arrow keys not working like normal

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not… (மேலும் படிக்க)

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not being able to move the mouse on the screen. That's not the current problem, but it might help direct things to the final solution.

After the most recent reboot last night now I'm having a rather problem. The up/down arrow keys are no longer scroll me up and down a webpage like they always have in the past. Instead of doing smooth scrolling like they always use to, now they are scrolling me up and down the links on a web page. For example, if I were to be on youtube it would first want to scroll me down the left side links before taking me through each and every video link, when the page goes to load in more videos than it wants to go back and scroll me down the left side links again. It acts like it is taking me through the html code, line by line, instead of scrolling me smoothly down the webpage. The only way I can scroll smoothly down the webpage is to use the mouse on the scrollbar on the right side. It does this both in normal mode and in Troubleshooting Mode.

I have checked and beret scrolling is false as well as beret_shortcut. Use autoscrolling, use smooth scrolling, show scrollbars and always underline links are all clicked on. Always use the cursor keys to navigate within pages is unclicked. I have tried different changes between clicking on and unclicking those options with no change being noticed.

How can I get this back to the way it used to run?

Asked by nayrdrofwarc 1 வாரத்திற்கு முன்பு

Answered by nayrdrofwarc 1 வாரத்திற்கு முன்பு

  • தீர்வுற்றது

XULRunner Error: Could not determine any profile running in backgroundtask mode!

The last couple of weeks I have this pop up interrupt my screen quite often several times in a row. I have searched every article online that is remotely similar to th… (மேலும் படிக்க)

The last couple of weeks I have this pop up interrupt my screen quite often several times in a row.


I have searched every article online that is remotely similar to this problem and none of the solutions have  worked. 

Any ideas on what I can do to stop this annoyance?

Asked by gpsd3208 2 வாரங்களுக்கு முன்பு

Answered by jscher2000 - Support Volunteer 2 வாரங்களுக்கு முன்பு

  • தீர்வுற்றது

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (மேலும் படிக்க)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 1 மாதத்திற்கு முன்பு

Answered by Sean Thomas 1 மாதத்திற்கு முன்பு

  • தீர்வுற்றது

Why is my firefox hompage so negative?

Hi, I am aware I can change my homepage and will do so. But I just wanted to share how terrible the firefox homepage is. I am just shown an array of negative stories as … (மேலும் படிக்க)

Hi,

I am aware I can change my homepage and will do so. But I just wanted to share how terrible the firefox homepage is. I am just shown an array of negative stories as soon as I open mozilla firefox.

Asked by Joshua Daly 1 வாரத்திற்கு முன்பு

Answered by jscher2000 - Support Volunteer 1 வாரத்திற்கு முன்பு