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had two subscriptions & paid for two but one did not get credited

Had two Mozilla VPN subscriptions and paid for two with Visa c.c. 6/5/2026 credited to pete.loya at gmail 6/6/2026 should have been credited to linda.loya at outlook bot… (மேலும் படிக்க)

Had two Mozilla VPN subscriptions and paid for two with Visa c.c. 6/5/2026 credited to pete.loya at gmail 6/6/2026 should have been credited to linda.loya at outlook both charges were $59.88

need way to rectify Plese help,


/edited emails from public community support forum

Open 1

Your vertical AI helper on the side of my screen does not switch accounta properly. I am stuck using my AI from work. I want to switch to my main one

The Vertical tab AI, where you can connect your AI, is stuck on my work email. Everytime I click to go to my premium personal account it opens a new tab to use the full v… (மேலும் படிக்க)

The Vertical tab AI, where you can connect your AI, is stuck on my work email. Everytime I click to go to my premium personal account it opens a new tab to use the full view option, but i dont want that. I want to use the vertical tab version. The vertical tab version does not switch accounts.

Open 1 10

I CANNOT GET FIREFOX GOING. I HAVE AN ACCOUNT

I KEEP CHOSING "ORGINAL ACCOUNT". IT KEEPS PROMPTING ME TO ""SIGN IN"". BUT IT DOESN'T GIVE ME ANY PLACE TO SIGN IN AT. THE BROWSER IS DEAD. I'VE BEEN WORKING ON THE … (மேலும் படிக்க)

I KEEP CHOSING "ORGINAL ACCOUNT". IT KEEPS PROMPTING ME TO ""SIGN IN"". BUT IT DOESN'T GIVE ME ANY PLACE TO SIGN IN AT. THE BROWSER IS DEAD. I'VE BEEN WORKING ON THE PROBLEM FOR HOURS. MAYBE IT IS A PERMISSION, A STARTUP SETTING, THIS LAPTOP, WINDOWS 11 OR A COMBINATION OF ALL THESE THINGS. I DOWNLOADED "BRAVE" BROWSER AND IT WORKS FINE. I DON'T KNOW WHAT TO DO. I CAN LOG INTO MICROSOFT, GOOGLE, BUT MOZILLA IS LIKE, REALLY REALLY DEAD.

ANY HELP IS OF COURSE APPRECTIATED. PHONE: [edited] MIKE

[edited] @GMAIL.COM OR [edited] @HOTMAIL.COM


/edited phone# and emails from public community support forum.

Open 1 29

can you please delete my mozilla vpn account?

hello support team, sorry if my english is sucks, it's not my native language. i logged in mozilla vpn but it's not available in my country, so can you delete it please? … (மேலும் படிக்க)

hello support team, sorry if my english is sucks, it's not my native language. i logged in mozilla vpn but it's not available in my country, so can you delete it please?

Open 1 30

what is the use of mozilla account itself what are the reasons this app was created.

I absolutely needing your help because i went through research about mozilla how helpful it is for people to be part of mozilla family because their support really make … (மேலும் படிக்க)

I absolutely needing your help because i went through research about mozilla how helpful it is for people to be part of mozilla family because their support really make sense by, it really help people with mozilla account to make sure there account is well secure for more protection i really like the app so now i want this mozilla family or mozilla support to help me learn more about this app an also what are some of the articles about mozilla an also the community forum all this matters when it comes learning about mozilla thank you am waiting for your reply.

Open 1 50

how do i stop auto-pay for mozilla vpn?

how do i stop auto-pay for mozilla vpn? i don't recall starting it and no longer wish to support you folks since you started down the microsoft road. previously, you had… (மேலும் படிக்க)

how do i stop auto-pay for mozilla vpn?

i don't recall starting it and no longer wish to support you folks since you started down the microsoft road. previously, you had a great product that was easy and intuitive to use. now, seems like users need to have a degree in computer technology or be a grand master geek. i just want the d*** app to run w/o constantly needing to fix all the foul-ups and settings that your latest updates have caused! w

Open 1 40

I will like a refund.

I am unable to use my download with my OS system. I would like a refund for the purchase I made an hour ago. I have seen the links to "how to request a refund" that you h… (மேலும் படிக்க)

I am unable to use my download with my OS system. I would like a refund for the purchase I made an hour ago. I have seen the links to "how to request a refund" that you have provided for other users and i have followed those instructions and have been taken in circles on the website which just lead me back to this forum. I would like substantial instructions on how to get the refund.

Open 2 89

Does Mozilla send an email when your account is about to expire?

bold textDoes Mozilla send a notification email when your account is about to expire? Because my vpn did not come up like it usually does. It appears to not be working. … (மேலும் படிக்க)

bold textDoes Mozilla send a notification email when your account is about to expire? Because my vpn did not come up like it usually does. It appears to not be working.

Open 2 50

30 day money back guarantee VPN cancellation

I would like to kindly request a refund as I was promised a money back guarantee. I was not at all happy with the macOS VPN software so would like to cancel/refund. Thank… (மேலும் படிக்க)

I would like to kindly request a refund as I was promised a money back guarantee. I was not at all happy with the macOS VPN software so would like to cancel/refund. Thanks

Open 1 100