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mail folder mix-up

I have Win 10. Sometimes, when people send me emails they go right into the trash folder at the very top. I have so many duplicate folders I dunno what to do I will ad… (மேலும் படிக்க)

I have Win 10. Sometimes, when people send me emails they go right into the trash folder at the very top.

I have so many duplicate folders I dunno what to do

I will add a ss of what it looks like

Asked by hap 1 வருடத்திற்கு முன்பு

Last reply by Toad-Hall 1 வருடத்திற்கு முன்பு

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Gmail won't switch accounts

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily. In the past few weeks, though, w… (மேலும் படிக்க)

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Asked by randee1 2 ஆண்டுகளுக்கு முன்பு

Answered by randee1 2 ஆண்டுகளுக்கு முன்பு

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Grey/italic folder problem persists even after new installation and deletion of profile

Hello! I have the grey/italic problem that has been reported often here as well. I tried these solutions, but they didn't help: https://support.mozilla.org/en-US/question… (மேலும் படிக்க)

Hello! I have the grey/italic problem that has been reported often here as well. I tried these solutions, but they didn't help: https://support.mozilla.org/en-US/questions/1293067 https://support.mozilla.org/en-US/questions/1246828

I contacted the support of my email provider and he said that the problem is TB and not the IMAP server and I think he is right because logging in on the web the folder structure is fine and all messages are there.

so the final solutions was to reinstall TB. I did this first without deleting my user profile from the folder "roaming", but the problem persisted just the same way, and then I deleted the entire user profiles folder and the issue still exists. this means to me that this wasn't yet a clean new installation so that TB creates the folder structure completely new. To me It seems to me that TB is storing some information still on another location. Might this be?

So, how do I force TB to completely load from scratch the folder structure and it's content?

Best,

Wolfram

Asked by w.lange 1 வருடத்திற்கு முன்பு

Answered by w.lange 1 வருடத்திற்கு முன்பு

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Dropdown list requires backspacing

About three days ago, the dropdown lists for various websites I use stopped populating unless I use the backspace. So, for instance, if I want to find "John", nothing ha… (மேலும் படிக்க)

About three days ago, the dropdown lists for various websites I use stopped populating unless I use the backspace. So, for instance, if I want to find "John", nothing happens if I just start to type it in. But if I type in "Jo" and then backspace, John pops up. (Perhaps important: Even though I have now deleted the "o", only John pops up, not names beginning with J but followed by a different letter.) Curiously, it seems like the first time each day that I go onto any given website, the dropdown does populate properly, but just that once. I checked Edge and Chrome, and the dropdowns work fine there, so it's definitely a Firefox problem. Any ideas about what is going on and how I can fix it? Thanks.

Asked by roselaw 7 மாதங்களுக்கு முன்பு

Last reply by roselaw 6 மாதங்களுக்கு முன்பு

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Files and folders

I have been a Thunderbird user since 2004 and have been very satisfied with its performance. However yesterday something went wrong, at least i belief so. Yesterday, Oc… (மேலும் படிக்க)

I have been a Thunderbird user since 2004 and have been very satisfied with its performance. However yesterday something went wrong, at least i belief so.

Yesterday, October 5, 2022, i downloaded the Thunderbird update on Linux. After the automatic installation i lost all my files and folders. The accounts still exist and folders. I can view accounts and folders names in 'Go/Folders', but if i click the names nothing happens. How do I view my files or recover my files?

Thanks a lot in advance for your assistance Hans Schaap [email removed from public]

Asked by hans.schaap 1 வருடத்திற்கு முன்பு

Last reply by Toad-Hall 1 வருடத்திற்கு முன்பு

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Identifying addresses mailed to or received from for dead email accoumt in Thunderbird 59.2

Hi. First, I have more tech problems than I can shake a stick at and I m dealing with concussion and screens (monitors, cell phone, etc) aggravates and I don't track as w… (மேலும் படிக்க)

Hi. First, I have more tech problems than I can shake a stick at and I m dealing with concussion and screens (monitors, cell phone, etc) aggravates and I don't track as well online as usual, so I'm asking for help sooner than I would hoping y'all can break it down very smply for me. Thanks for reading.

Thunderbird v.59.2 on Windows Vista desktop. Yup, Vista :-) Cable provider died, so years of emails to addresses using isp-provided email addresses are in Thunderbird but can't use emails.

In short term got TMobile 5G wireless and it is hideous, beware! For now I use my cell as hotspot to get on internet on old desktop.

I'll list what I've tried in a sec, but here's my ultimate goal: I want to get AT&T fiber installed and hooked up on new desktop (Windows 11) and install latest thnder bird there and bring over old files. Before installing at&t I have to formally cancel with former cable provider (it's in an odd limbo). I've assumed it's better to cull all email addresses related to those email accounts before severing all ties.

What I tried: Followed this thread https://support.mozilla.org/en-US/questions/1255223

I can't upgrade to v60 with Vista. I modified advanced config and added strict config Boolean setting and set to false and added check compatibility 59.2 setting and set to false.

The email crawler add on still gives me not compatible error. I restarted Thunderbird and that didn't help, unfortunately.

What can I do?

Again, my two main concerns are 1) harvest email address on my dead email accounts so I can send notifications of my new email addresses and 2) prepare to move all Thunderbird stuff to new desktop once I have working wireless internet to facilitate.

Thank you for your patience with my explanation and any help you can provide.

Asked by eden5 7 மாதங்களுக்கு முன்பு

Last reply by eden5 4 மாதங்களுக்கு முன்பு

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Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (மேலும் படிக்க)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 2 ஆண்டுகளுக்கு முன்பு

Last reply by paul921 2 ஆண்டுகளுக்கு முன்பு

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Deleting messages via Message Filters not always working

Using TB version 102.10.1. Been recently getting messages from three different senders that I wish to delete before they hit my inbox. I read the help article at https://… (மேலும் படிக்க)

Using TB version 102.10.1. Been recently getting messages from three different senders that I wish to delete before they hit my inbox. I read the help article at https://support.mozilla.org/en-US/kb/blocking-sender and followed the directions to set up a Block List filter, adding the senders to it. It seems to work automatically for two of the senders but not the other...I have to manually run the filter to make it work. Seems kinda pointless when, if it hits my inbox, I can just delete it anyway. Any ideas why it is still getting through the filter and how to fix it? See screenshots attached.

Asked by mike_the_wino 11 மாதங்களுக்கு முன்பு

Last reply by mike_the_wino 10 மாதங்களுக்கு முன்பு

Authentification mistake

Hallo, Ik gebruik 2 verschillende gmail-adressen in Thunderbird. Met het ene adres heb ik geen probleem, met het andere krijg ik steeds de melding "Authentificatiefout ti… (மேலும் படிக்க)

Hallo, Ik gebruik 2 verschillende gmail-adressen in Thunderbird. Met het ene adres heb ik geen probleem, met het andere krijg ik steeds de melding "Authentificatiefout tijdens het verbinden met server imap.gmail.com". De serverinstellingen in de accountinstellingen in beide adressen zijn identiek. Hoe los ik dit op? Bedankt voor uw reactie.

Asked by jjb.breed 4 மாதங்களுக்கு முன்பு

Last reply by david 3 மாதங்களுக்கு முன்பு

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can not access aweb site

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error The server encountered an internal erro… (மேலும் படிக்க)

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.4.25 (Debian) Server at myaccount.assurancewireless.com Port 443 works in edge and Chrome and ie/able all adons cleared cookies done everything i can even called assurance and they were able to access it not sure why i got it in edge and ie'

Asked by Mary 1 வருடத்திற்கு முன்பு

Last reply by jscher2000 - Support Volunteer 1 வருடத்திற்கு முன்பு

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Authentication failure while connecting to server imap.gmail.com.

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show… (மேலும் படிக்க)

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

Asked by Jason Carroll 4 மாதங்களுக்கு முன்பு

Answered by sfhowes 4 மாதங்களுக்கு முன்பு

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115 breaks IMAP folder hierarchy rendering Thunderbird unusable (gmail account)

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom IMAP folder hierarchy that makes work manageable, but Thunderbird 115 ha… (மேலும் படிக்க)

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom IMAP folder hierarchy that makes work manageable, but Thunderbird 115 has broken this, now displaying nested subfolders at the top level sorted alphabetically. See the images for before and after. For example, there are now three "Administrative" folders that were formerly classified under superordinate folders for my roles as lab leader, graduate program chair, and departmental faculty member. Persons who used to be in Colleagues or Students subfolders are now at top level. Inexplicably, a few folders retained their hierarchy but most are flattened out. Now I need to scroll through hundreds of folders (have not counted recently but in the late 2000's I had over 500.)

I was able to revert to 102.14 using backups, but will be stuck with this version for the rest of my career unless Thunderbird fixes these problems. Thunderbird is so important to me that I make an automated monthly donation to the project, but will have to cancel if this is not fixed.

If anyone has found a work around please LMK. And Thunderbird team, please acknowledge and LMK whether this will be addressed or are IMAP users left behind?

Thanks, Dan Suthers

Asked by Dan Suthers 6 மாதங்களுக்கு முன்பு

Last reply by gd_smth 5 மாதங்களுக்கு முன்பு

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  • Archived

Backup only local folders?

I would like create a back up of my local folders (26 years of emails) in the cloud. Reading questions posted here, the recommendation is to backup the complete 'Profile… (மேலும் படிக்க)

I would like create a back up of my local folders (26 years of emails) in the cloud. Reading questions posted here, the recommendation is to backup the complete 'Profiles' folder. However, when I try and do so, I am not successful because at some point the backup process glitches out. (I am trying to upload the folder to a Microsoft OneDrive folder and have tried on both my PC running Windows 7 Pro and a Macbook running OS Monterey.) I suspect that my internet connection is not stable enough to copy 30 GB (about the size of the 'Profiles' folder). Is there any alternative to backing up the complete 'Profiles' folder?

Asked by Queenmab100 1 வருடத்திற்கு முன்பு

Answered by sfhowes 1 வருடத்திற்கு முன்பு

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  • Archived

OAuth2 for gmail Not Working

TB 91.7.0 (64-bit I used to send/rcv gmail no problm, started having issues ~ Oct 2021 I then setup a 3rd party app password in gmail account for thunderbird. That … (மேலும் படிக்க)

TB 91.7.0 (64-bit I used to send/rcv gmail no problm, started having issues ~ Oct 2021 I then setup a 3rd party app password in gmail account for thunderbird. That allowed me to Send Gmails, but, not receive it kept asking for password. Then I read to use OAuth2 and saw that Google will no longer allow 3rd party app passwords, so i deleted it in google, and set both Imap.gmail.com and smpt.gmail.com to use OAuth2 (both set for SSL/TSL). I did this just for smpt first when the 3rd party app password was still enabled, i could recv but, when i went to send, it would ask for password, i enter it, then it would sent msg to my cell phone to Allow thunderbird, i would press Allow on my phone, and Thunderbird would come up with Sending message.. with the progress marked all way to end BUT, it will never complete sending.... I have to hit cancel it then shows Failed message unable to authenticate. After I deleted the 3rd party app password in gmail settings, now when i start thunderbird or try to receive emails, it goes through the same authorization process with my phone, but, then never downloads any new emails. I have spend HOURS on this.. extremely frustrated (I have been forced to us ms mail which i really don't like, i am too used to thunderbird (although I wished thunderbird had check boxes on emails to select via checkboxes for delete, or moving, etc)

Asked by jbeals108 2 ஆண்டுகளுக்கு முன்பு

Answered by jbeals108 2 ஆண்டுகளுக்கு முன்பு

Copy/Paste is Not Working

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does not… (மேலும் படிக்க)

No longer able to copy or paste text on Firefox with Windows 10. Copy and Paste are greyed out in the right click menu after selecting text. Using CTRL-C, V or P does nothing at all. Still works fine in other browsers. What has Firefox broken again this time?

Asked by Rafael Lecuona 4 மாதங்களுக்கு முன்பு

Last reply by Rafael Lecuona 4 மாதங்களுக்கு முன்பு

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I have google set as my homepage and cursor goes to address bar instead of google search box

This happened after the last update 105.0. Any way to fix it? I have google set as my homepage and cursor starts at the address bar when opening firefox instead of the … (மேலும் படிக்க)

This happened after the last update 105.0. Any way to fix it?

I have google set as my homepage and cursor starts at the address bar when opening firefox instead of the google search box in the middle like it always did.

Asked by Guidodi 1 வருடத்திற்கு முன்பு

Last reply by DonaldWestMagazine 1 வருடத்திற்கு முன்பு

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'Stuck Files': Delete Cache2 Folder: Issue Resolved

Should the 'Cache2' folder be deleted in order to remove 'stuck files?'

Asked by Buddy2014 1 வருடத்திற்கு முன்பு

Last reply by Buddy2014 1 வருடத்திற்கு முன்பு

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Firefox & Ad Blockers

I made a post the other week about issues I was having with Firefox & YouTube. Having put the browser in safe mode I discovered that it was my ad blocker/s. That s… (மேலும் படிக்க)

I made a post the other week about issues I was having with Firefox & YouTube.

Having put the browser in safe mode I discovered that it was my ad blocker/s. That said, I had notice Firefox lagging or loading hard on video sites, not just YouTube as well as some applets on other sites. And having experimented with various ad blockers and video sites as well as my own blogs, I find that I am not having these problems with ad blockers in Chrome or Edge, but only Firefox, so much so, that most of these sites are entirely unusable unless I disable the ad blocker/s in Firefox.

Frankly, I've been noticing it for some time, but as of the other week they have nearly rendered the browser unusable, or the ad blocker/s unusable in Firefox on said sites. I have completely uninstalled and reinstalled the add-ons, from the Mozilla site, to no real avail.

It is not only annoying but very frustrating and I am about to give up, on the browser altogether. I am not having these problems with the same ad blocker/s in Chrome.

I've spent nearly two weeks on this and it hasn't gotten better.

There it is. Thank you.

Asked by springheel 2 ஆண்டுகளுக்கு முன்பு

Last reply by Amelia 2 ஆண்டுகளுக்கு முன்பு

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  • Archived

User authenticated but not connected (outlook)

Lately I'm having trouble with my connection with outlook. I use a free outlook email address. Sometimes (not always) when starting Thunderbird, I get the "user authentic… (மேலும் படிக்க)

Lately I'm having trouble with my connection with outlook. I use a free outlook email address. Sometimes (not always) when starting Thunderbird, I get the "user authenticated but not connected" warning. After a while it's working again.

I have tried several settings but can't figure out what solves this issue.

I'm using port 993 / SSL/TLS and authentication method is set to normal password.

Most of the times this works.

When I switch to OAuth2, I get the Microsoft screen to login to my work / school account which I do not have.

I've search the web to find a solution for this but I can't find it. Hopefully someone can help me out because it drives me "nuts" ;)

Asked by rasnijders 1 வருடத்திற்கு முன்பு

Answered by Qwidget 1 வருடத்திற்கு முன்பு

Reply opens 10 or more reply windows but none are replying to the latest message from the person. [was Problems with update 115]

I have used Thunderbird for more than 15 years and have always liked the way it works and promote it to anyone needing an email client, but the latest version 115 Super N… (மேலும் படிக்க)

I have used Thunderbird for more than 15 years and have always liked the way it works and promote it to anyone needing an email client, but the latest version 115 Super Nova is terrible. I don't like the font or anything in the update. Now I just found a new problem. Since last update messages show all previous messages from same sender with current message at the bottom of list. I have looked for a way to change this but have not found anything. It used to work so good and now it sucks.

Asked by compconsult 5 மாதங்களுக்கு முன்பு

Last reply by compconsult 3 மாதங்களுக்கு முன்பு