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What do I do to make the Netflix homepage function properly with netflix

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  • Last reply by cor-el

Willyum
Willyum
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After the recent Firefox update to 27.0.1 the Netflix homepage no longer functions properly. I can no longer roll over the movie titles to add them to my list, use the search, or adjust profiles from the main page. All of these features do however work with Chrome, which I dislike because I do not want Chrome in my PC, or IE. PC IBM ThinkCentre running windows xp.

After the recent Firefox update to 27.0.1 the Netflix homepage no longer functions properly. I can no longer roll over the movie titles to add them to my list, use the search, or adjust profiles from the main page. All of these features do however work with Chrome, which I dislike because I do not want Chrome in my PC, or IE. PC IBM ThinkCentre running windows xp.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.