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Dragging images from browser to a folder force-saves them as .bmp, how to fix?

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  • Last reply by guigs

Ankkah
Ankkah
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So here's the thing: I'm using the latest Firefox. If I click an image and drag it from the browser page to a directory/file it saves the image as a .bmp, even if it were .jpg or .gif or whatnot.

Right-clicking and saving the images works fine.

I've tried uninstalling and reinstalling firefox, downgrading to a 25 (newest is 26) and this: https://support.mozilla.org/fi/questions/833095

Didn't fix. Downgrading to 25 did fix a sign-in issue related to steam store page, it's back now that I upgraded back to 26, but that's not the main issue here.

I have AdBlock Plus and Nicofox as addons, but disabling them didn't help at all.

I noticed this problem after christmas, so roughly a week ago.

So here's the thing: I'm using the latest Firefox. If I click an image and drag it from the browser page to a directory/file it saves the image as a .bmp, even if it were .jpg or .gif or whatnot. Right-clicking and saving the images works fine. I've tried uninstalling and reinstalling firefox, downgrading to a 25 (newest is 26) and this: https://support.mozilla.org/fi/questions/833095 Didn't fix. Downgrading to 25 did fix a sign-in issue related to steam store page, it's back now that I upgraded back to 26, but that's not the main issue here. I have AdBlock Plus and Nicofox as addons, but disabling them didn't help at all. I noticed this problem after christmas, so roughly a week ago.

All Replies (1)

guigs
guigs
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Firefoxin palauttaminen – lisäosat poistetaan ja asetukset palautetaan article.

Did this fix your problems? Please report back to us!

Thank you.