Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I tell FF to remove a background page that's eating a ton of memory?

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by cor-el

bengaltiger
bengaltiger
more options

Currently, Firefox is using ~2GB of memory on my desktop. Every click takes seconds to register. The biggest culprit is Facebook: there's a FB page that is hogging 600MB of memory. I have about 20 tabs open, but NONE of them are on Facebook. How can I convince Firefox to just **GET** **RID** OF THAT DAMN PAGE?!?!!

If I leave myself logged on to Facebook, inevitably after a few days Firefox grows to soak up all available memory. Surely, in this day and age, after a decade of work on a browser, the Firefox team would have figured out how to deliver a snappy, responsive experience?

Currently, Firefox is using ~2GB of memory on my desktop. Every click takes seconds to register. The biggest culprit is Facebook: there's a FB page that is hogging 600MB of memory. I have about 20 tabs open, but NONE of them are on Facebook. How can I convince Firefox to just **GET** **RID** OF THAT DAMN PAGE?!?!! If I leave myself logged on to Facebook, inevitably after a few days Firefox grows to soak up all available memory. Surely, in this day and age, after a decade of work on a browser, the Firefox team would have figured out how to deliver a snappy, responsive experience?

All Replies (2)

user633449
user633449
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Edit > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Edit > Preferences > Privacy > Cookies: "Show Cookies"

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.

You can't recover from this 'forget' unless you have a backup of the affected files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.