Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Please ask a new question if you need help.
Archived

Everytime I reset my homepage,software education comes back,I used e-set and it deleted worms,i restarted and tried again and that same homepage came back

பயர்பாக்ஸ் தனியுரிமை மற்றும் பாதுகாப்பு
cor-el replied
RickBoy57
RickBoy57

I have tried firefox in safe mode and used e-set. e-set deleted 4 threats.I restarted my pc and this http://sftwred.info/ came right back again. It keeps setting itself back to my homepage. Since e-set got rid of the threats,shouldn't this be gone? I followed the article answer from another person who had this same problem.I have tried almost everything.Can you please help me with this? Its driving me crazy.

I have tried firefox in safe mode and used e-set. e-set deleted 4 threats.I restarted my pc and this http://sftwred.info/ came right back again. It keeps setting itself back to my homepage. Since e-set got rid of the threats,shouldn't this be gone? I followed the article answer from another person who had this same problem.I have tried almost everything.Can you please help me with this? Its driving me crazy.

All Replies (3)

philipp
philipp
  • Moderator

hello RickBoy57, please refer to How to fix preferences that won't save.

RickBoy57
RickBoy57 கேள்வியின் உரிமையாளர்

yahoo is my homepage until I close firefox,then that software education page takes over again when I open firefox.It is changed in ie,but not firefox. There was an article I read early this morning where someone else had this same problem with this same homepage. I READ IT BRIEFLY AND IT TOLD HER TO GO TO E-SET which I did. Here is the results it found:

ESETSmartInstaller@High as downloader log: all ok

  1. version=8
  2. OnlineScannerApp.exe=1.0.0.1
  3. OnlineScanner.ocx=1.0.0.6844
  4. api_version=3.0.2
  5. EOSSerial=d37349001a40c14a847d9419043bbe70
  6. end=finished
  7. remove_checked=true
  8. archives_checked=true
  9. unwanted_checked=true
  10. unsafe_checked=false
  11. antistealth_checked=true
  12. utc_time=2012-12-08 03:10:35
  13. local_time=2012-12-07 10:10:35 (-0500, Eastern Standard Time)
  14. country="United States"
  15. lang=1033
  16. osver=6.1.7601 NT Service Pack 1
  17. compatibility_mode=5893 16776574 100 94 2149273 106479685 0 0
  18. scanned=152988
  19. found=4
  20. cleaned=4
  21. scan_time=11806

C:\Users\aarons\Downloads\openfreely_1296.exe a variant of Win32/InstallIQ application (cleaned by deleting - quarantined) 4AF149084322DBB9BA0198F3A0BF4EAF1437EA38 C C:\Users\aarons\Downloads\SoftonicDownloader_for_utorrent.exe a variant of Win32/SoftonicDownloader.E application (cleaned by deleting - quarantined) 1B3D310FC951626DC77168B579B8109EDDB5EE1C C D:\autorun.inf INF/Autorun.gen worm (cleaned by deleting - quarantined) 11A8448FCB7221B6338B275F4C86AB197D2DD0AF C F:\autorun.inf INF/Autorun.gen worm (cleaned by deleting (after the next restart) - quarantined) 835AFACC0647F0981001E99E541A7CB9A2256D81 C ESETSmartInstaller@High as downloader log: all ok

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

If you do not keep changes after a restart then see: