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I can't download any addons.

  • 2 பதிலளிப்புகள்
  • 16 இந்த பிரச்னைகள் உள்ளது
  • 21 views
  • Last reply by Cadenza

Whenever I click "Add to Firefox" to download an add-on, I get the message, "The add-on could not be downloaded because of a connection failure on addons.mozilla.org."

Attempting to right-click and save the file gets me the message, "The download cannot be saved because an unknown error occurred. Please try again."

Whenever I click "Add to Firefox" to download an add-on, I get the message, "The add-on could not be downloaded because of a connection failure on addons.mozilla.org." Attempting to right-click and save the file gets me the message, "The download cannot be saved because an unknown error occurred. Please try again."

All Replies (2)

Try again. The server required to download the add-on may have been down when you tried to install.

Thanks, but I've tried multiple times today and last night... no luck.