Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Mozilla hit my bookmarks and passwords and I need help recovering them

diamant78

I have an extensive list of bookmarks and they have ALL disappeared with the most recent update (that I did not request). How do I recover my bookmarks.

I have an extensive list of bookmarks and they have ALL disappeared with the most recent update (that I did not request). How do I recover my bookmarks.

All Replies (3)

Is there a way to UNDO what the most recent Firefox update as it has created havoc with the program.

J'ai également ce problème avec la version 154. Tous mes mots de passe ont disparu, et il était même impossible d'en rajouter, par contre j'avais mes bookmarks. La version 154 de firefox pose vraiment problème. J'ai pu récupérer une version 153.04 du logiciel, et grâce à mon compte j'ai pu tout récupérer, sauf les réglages des extensions annexes dont je n'avais pas fait de sauvegarde des paramètres. Le logiciel continue de me proposer la mise à jour vers la version 154, et il impossible de désactiver les mises à jour, et en cliquant par réflexe sur l'onglet de mise à jour, j'ai eu à nouveau le problème et j'ai du tout recommencer.

If Firefox starts up after an update without your bookmarks and other settings, check whether your data is available in a different profile:

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it. The About Profiles page will open. This page should list at least one profile and could list many.

The profile that Firefox is currently using will show:
This is the profile in use and it cannot be deleted.

Please do not delete anything here; don't use any Remove buttons.

Do you have another profile named default or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, click the Set as default profile button for that profile on the about:profiles page. Firefox will use it automatically at the next startup.

For more information see Recover user data missing after Firefox update or reinstall.

Note: If your bookmarks are not available in another Firefox profile, see Recover lost or missing Bookmarks for other solutions.

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.