Latest update wiped profile, bookmarks, settings
I have a Firefox account I use as my default work browser. My organization's latest software updates forced me to re-install the latest version of Firefox. I specifically un-checked the box when installing that suggested clearing my settings and extensions, etc because I wanted to retain the way my profile was configured. When I logged back into my account, ALL of my settings, extensions, and YEARS of bookmarks I need to do my job have been completely wiped, and there seems to be nothing in my account that will allow me to recover them--the profile I've been using for year seems to have been completely reset, with all its history completely wiped.
Is there any possible way I can recover my bookmarks?? I did not create an external backup and realize that makes things harder, but I assumed my profile would retain its history as it was tied to an account I was always logged into.
All Replies (1)
If Firefox starts up after an update without your bookmarks and other settings, check whether your data is available in a different profile:
Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it. The About Profiles page will open. This page should list at least one profile and could list many.
The profile that Firefox is currently using will show:
This is the profile in use and it cannot be deleted.
Please do not delete anything here; don't use any Remove buttons.
Do you have another profile named default or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.
If it isn't what you want, simply close that new window.
If it IS what you want, click the Set as default profile button for that profile on the about:profiles page. Firefox will use it automatically at the next startup.
For more information see Recover user data missing after Firefox update or reinstall.
Note: If your bookmarks are not available in another Firefox profile, see Recover lost or missing Bookmarks for other solutions.
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