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Firefox вылетает при загрузке Faceit Anti-Cheat.

  • 6 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
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vaizer
vaizer

I already left a topic here on this issue, then no one could help me, in general, the problem appeared a month ago in me, as after I reinstalled Windows, downloaded the facit anti-cheat steam browser and went to play facit, since facit requires some settings in the bios for it to work, when downloading the anti-cheat, it asks to restart the computer, it asks for tpm 2.0 secure boot , VBS , iommu , and so I thought for a long time what could be the problem that it is after installing the anti-cheat facit that the browser breaks. As a result, I found out that it is when the iommu function is enabled in the firefox bios that it breaks , if you disable this setting, the browser works, although it gave an error before and did not start at all, I spent a month trying to figure out what the problem was, I am a Windows optimizer and I had custom windows and a lot of different settings for optimizing windows, but now I have installed official windows and the problem is still there, it turned out that it is far from in windows and windows optimization, because I have many friends who use custom windows and optimization settings and everything works for them, and so I found out that it's about iommu , just a couple of days ago, I updated the bios, I had the old version, now the newest one is still present, if there is, then help me figure it out.

here is the error code from the "details" by the way, not only firefox breaks, but also chrome, brave, etc.

AvailablePageFile: 37469605888 AvailablePhysicalMemory: 32424693760 AvailableVirtualMemory: 138531310682112 BackgroundTaskMode: 0 BuildID: 20260403140140 CPUMicrocodeVersion: 0xa20120a CrashTime: 1775599624 DOMFissionEnabled: 0 DOMIPCEnabled: 0 HeadlessMode: 0 InstallTime: 1775587593 LastStartupWasCrash: 0 MinidumpSha256Hash: 89a8c6296c245dae30e1562163d1ec0d37df24dffa0a6e612f9294854213f8ff ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Microsoft Windows":["dbgcore.dll","winrnr.dll","twinapi.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","netprofm.dll","npmproxy.dll","dhcpcsvc6.DLL","dhcpcsvc.dll","winnsi.dll","DWrite.dll","dbghelp.dll","winmm.dll","Windows.UI.Immersive.dll","twinapi.appcore.dll","InputHost.dll","WindowManagementAPI.dll","textinputframework.dll","Windows.UI.dll","ktmw32.dll","wsock32.dll","version.dll","propsys.dll","WinTypes.dll","CoreUIComponents.dll","CoreMessaging.dll","nlaapi.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","profapi.dll","bcryptPrimitives.dll","msvcp_win.dll","ucrtbase.dll","cfgmgr32.dll","wintrust.dll","gdi32full.dll","crypt32.dll","KERNELBASE.dll","win32u.dll","bcrypt.dll","sechost.dll","SHCore.dll","user32.dll","advapi32.dll","kernel32.dll","nsi.dll","gdi32.dll","ws2_32.dll","rpcrt4.dll","shlwapi.dll","ole32.dll","shell32.dll","oleaut32.dll","msctf.dll","combase.dll","msvcrt.dll","psapi.dll","clbcatq.dll","imm32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"]} ProcessType: main ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 12318 StartupCacheValid: 1 StartupCrash: 1 StartupTime: 1775599624 SubmittedFrom: Client SystemMemoryUsePercentage: 5 Throttleable: 1 TotalPageFile: 39652315136 TotalPhysicalMemory: 34283606016 TotalVirtualMemory: 140737488224256 UptimeTS: .2474393 Vendor: Mozilla Version: 149.0.2

I already left a topic here on this issue, then no one could help me, in general, the problem appeared a month ago in me, as after I reinstalled Windows, downloaded the facit anti-cheat steam browser and went to play facit, since facit requires some settings in the bios for it to work, when downloading the anti-cheat, it asks to restart the computer, it asks for tpm 2.0 secure boot , VBS , iommu , and so I thought for a long time what could be the problem that it is after installing the anti-cheat facit that the browser breaks. As a result, I found out that it is when the iommu function is enabled in the firefox bios that it breaks , if you disable this setting, the browser works, although it gave an error before and did not start at all, I spent a month trying to figure out what the problem was, I am a Windows optimizer and I had custom windows and a lot of different settings for optimizing windows, but now I have installed official windows and the problem is still there, it turned out that it is far from in windows and windows optimization, because I have many friends who use custom windows and optimization settings and everything works for them, and so I found out that it's about iommu , just a couple of days ago, I updated the bios, I had the old version, now the newest one is still present, if there is, then help me figure it out. here is the error code from the "details" by the way, not only firefox breaks, but also chrome, brave, etc. AvailablePageFile: 37469605888 AvailablePhysicalMemory: 32424693760 AvailableVirtualMemory: 138531310682112 BackgroundTaskMode: 0 BuildID: 20260403140140 CPUMicrocodeVersion: 0xa20120a CrashTime: 1775599624 DOMFissionEnabled: 0 DOMIPCEnabled: 0 HeadlessMode: 0 InstallTime: 1775587593 LastStartupWasCrash: 0 MinidumpSha256Hash: 89a8c6296c245dae30e1562163d1ec0d37df24dffa0a6e612f9294854213f8ff ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Microsoft Windows":["dbgcore.dll","winrnr.dll","twinapi.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","netprofm.dll","npmproxy.dll","dhcpcsvc6.DLL","dhcpcsvc.dll","winnsi.dll","DWrite.dll","dbghelp.dll","winmm.dll","Windows.UI.Immersive.dll","twinapi.appcore.dll","InputHost.dll","WindowManagementAPI.dll","textinputframework.dll","Windows.UI.dll","ktmw32.dll","wsock32.dll","version.dll","propsys.dll","WinTypes.dll","CoreUIComponents.dll","CoreMessaging.dll","nlaapi.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","profapi.dll","bcryptPrimitives.dll","msvcp_win.dll","ucrtbase.dll","cfgmgr32.dll","wintrust.dll","gdi32full.dll","crypt32.dll","KERNELBASE.dll","win32u.dll","bcrypt.dll","sechost.dll","SHCore.dll","user32.dll","advapi32.dll","kernel32.dll","nsi.dll","gdi32.dll","ws2_32.dll","rpcrt4.dll","shlwapi.dll","ole32.dll","shell32.dll","oleaut32.dll","msctf.dll","combase.dll","msvcrt.dll","psapi.dll","clbcatq.dll","imm32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"]} ProcessType: main ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 12318 StartupCacheValid: 1 StartupCrash: 1 StartupTime: 1775599624 SubmittedFrom: Client SystemMemoryUsePercentage: 5 Throttleable: 1 TotalPageFile: 39652315136 TotalPhysicalMemory: 34283606016 TotalVirtualMemory: 140737488224256 UptimeTS: .2474393 Vendor: Mozilla Version: 149.0.2

All Replies (6)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

So, in your previous question, you didn't share crash IDs as I asked. Please note that this makes it harder to understand your issue and help.

Also, if "not only firefox breaks, but also chrome, brave, etc.", why do you think it's a Firefox issue?

vaizer
vaizer கேள்வியின் உரிமையாளர்

Talk normally, I didn't send the failure ID because I already scored on the problem and didn't see the message with the answer to the topic, now I provided everything, all the error codes and identifiers, I'm not saying that the problem is in firefox, the problem is in the engine on which it works, because for example, microsoft edge works, but I don't like it

Denys
Denys
  • Moderator
  • Top 10 Contributor

First, please stay respectful, as I do.

Also, could you please point me to the error code in your message? Maybe I've missed it?

Note that Firefox and Chrome have different engines, but it's indeed weird that Edge is not affected (given that it shares its engine with Chrome).

vaizer
vaizer கேள்வியின் உரிமையாளர்

Isn't that it? AvailablePageFile: 37469605888 AvailablePhysicalMemory: 32424693760 AvailableVirtualMemory: 138531310682112 BackgroundTaskMode: 0 BuildID: 20260403140140 CPUMicrocodeVersion: 0xa20120a CrashTime: 1775599624 DOMFissionEnabled: 0 DOMIPCEnabled: 0 HeadlessMode: 0 InstallTime: 1775587593 LastStartupWasCrash: 0 MinidumpSha256Hash: 89a8c6296c245dae30e1562163d1ec0d37df24dffa0a6e612f9294854213f8ff ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Microsoft Windows":["dbgcore.dll","winrnr.dll","twinapi.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","netprofm.dll","npmproxy.dll","dhcpcsvc6.DLL","dhcpcsvc.dll","winnsi.dll","DWrite.dll","dbghelp.dll","winmm.dll","Windows.UI.Immersive.dll","twinapi.appcore.dll","InputHost.dll","WindowManagementAPI.dll","textinputframework.dll","Windows.UI.dll","ktmw32.dll","wsock32.dll","version.dll","propsys.dll","WinTypes.dll","CoreUIComponents.dll","CoreMessaging.dll","nlaapi.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","profapi.dll","bcryptPrimitives.dll","msvcp_win.dll","ucrtbase.dll","cfgmgr32.dll","wintrust.dll","gdi32full.dll","crypt32.dll","KERNELBASE.dll","win32u.dll","bcrypt.dll","sechost.dll","SHCore.dll","user32.dll","advapi32.dll","kernel32.dll","nsi.dll","gdi32.dll","ws2_32.dll","rpcrt4.dll","shlwapi.dll","ole32.dll","shell32.dll","oleaut32.dll","msctf.dll","combase.dll","msvcrt.dll","psapi.dll","clbcatq.dll","imm32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"]} ProcessType: main ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 12318 StartupCacheValid: 1 StartupCrash: 1 StartupTime: 1775599624 SubmittedFrom: Client SystemMemoryUsePercentage: 5 Throttleable: 1 TotalPageFile: 39652315136 TotalPhysicalMemory: 34283606016 TotalVirtualMemory: 140737488224256 UptimeTS: .2474393 Vendor: Mozilla Version: 149.0.2 Это сообщение также содержит техническую информацию о состоянии приложения в момент падения.

Denys
Denys
  • Moderator
  • Top 10 Contributor

I'm afraid it's not. The lines you posted only contain some info about the state of Firefox when it crashed, but not the crash signature and other important details about the crash itself.

Please follow the steps from this reply to provide the crash report ID. Then, either I or other contributors will be able to take a look and hopefully tell more about what happened.

vaizer
vaizer கேள்வியின் உரிமையாளர்

I didn't find the submitted folder, is that it?I went to the pending folder and in each extra file I found this ec8030f7-c20a-464f-9b0e-13a3a9e97384

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