TV Provider, Verizon, sign-in through Other companies "Watch Live TV" issue
When I go to websites like Espn or FoxSports or NBC or NESN360 or other Broadcasting websites and try to watch "Live TV" through the web-browser it never successfully connects after I input my Verizon username and password, it never connects or provides an error message page. Url partial: https://ssoauth.verizon.com/sso/VOLPortalLogin?
It works when using Chrome, it successfully connects to Verizon SSO.
All Replies (2)
Hello,
Sorry to hear that the page doesn't work as expected. In order to look for the root cause, please follow the steps below and provide us with more information to troubleshoot your issue.
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon at the left of the address bar.
- If ETP is enabled, try disabling it. Does the problem persist?
- If the problem is not fixed, try clearing Firefox cache. Does it help?
- If it does not help, also try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website). Does it help?
- If it also does not help, try running Firefox in Troubleshoot Mode. Does the problem persist?
Looking forward to your update!
Hi, tried all the steps above and still having the same issue. The issue is exactly the same as the screenshot. I'm in troubleshoot mode in firefox and I don't see it offering any additional suggestions.
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