
thunderbird keeps crashing - just installed on mac (Monterey 12.7.6) - will not setup email
i just installed Thunderbird on my mac and it cannot get past the initial setup. i enter my email provider username and password and it just crashes.
tried starting in safe mode and creating new profile using terminal...same issue. continues to just crash.
little help?
thanks!
Jesse
All Replies (2)
re :i just installed Thunderbird on my mac and it cannot get past the initial setup. i enter my email provider username and password and it just crashes.
Maybe this error is being caused by the new 'Account Hub' which is currently 'experimental' Before you try to create a mail account, please do this first:
- Click on 'Menu app' 3 line icon
- select 'Settings' > 'General'
- 'Account Hub' section
- uncheck this checkbox: 'Create accounts in the new Account Hub'
Now try to create the mail account using the original format.
Please mark this comment as 'Chosen Solution' if it works for you. This will give us important feedback as the developers really need to know what is going on.
In addition
- Help > TRoubleshooting information
- scroll down to Crash Reports....section
It will list recent reported crash reports Can you please post just the Report ID number it should start with: bp---number It should be displayed using blue text as if a link.
Many thanks.
jesserivera67 ?