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Why can't Mozilla Support in simplified Chinese language Ask a Question?

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Hello, I encountered this issue while trying to Ask a Question in Simplified Chinese. For example, Firefox's Chinese Simplified Language Support page.On the Simplified Chinese page (https://support.mozilla.org/zh-CN/questions/new/firefox), clicking the "Continue" option in the "Ask a Question" section redirects to https://support.mozilla.org/zh-CN/kb/%E8%8E%B7%E5%BE%97%E7%A4%BE%E5%8C%BA%E6%94%AF%E6%8C%81?exit_aaq=1. Then, clicking "GET HELP" redirects back to https://support.mozilla.org/zh-CN/questions/new/firefox. Under normal circumstances, it should redirect to the Question submission page. This feature works correctly on the English-language Mozilla Support page (https://support.mozilla.org/en-US/questions/new/firefox/form). I attempted to change the language identifier in the English page URL from "en-US" to "zh-CN," which resulted in a prompt stating: "The question forum cannot be used for Firefox in Chinese (Simplified). We have redirected you to the English question forum." And I found that none of the ask a question in Support can be used in simplified Chinese language. I tried to ask Mozilla Support, but I didn't get valid information.

Hello, I encountered this issue while trying to Ask a Question in Simplified Chinese. For example, Firefox's Chinese Simplified Language Support page.On the Simplified Chinese page (https://support.mozilla.org/zh-CN/questions/new/firefox), clicking the "Continue" option in the "Ask a Question" section redirects to https://support.mozilla.org/zh-CN/kb/%E8%8E%B7%E5%BE%97%E7%A4%BE%E5%8C%BA%E6%94%AF%E6%8C%81?exit_aaq=1. Then, clicking "GET HELP" redirects back to https://support.mozilla.org/zh-CN/questions/new/firefox. Under normal circumstances, it should redirect to the Question submission page. This feature works correctly on the English-language Mozilla Support page (https://support.mozilla.org/en-US/questions/new/firefox/form). I attempted to change the language identifier in the English page URL from "en-US" to "zh-CN," which resulted in a prompt stating: "The question forum cannot be used for Firefox in Chinese (Simplified). We have redirected you to the English question forum." And I found that none of the ask a question in Support can be used in simplified Chinese language. I tried to ask Mozilla Support, but I didn't get valid information.
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