Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Filter log showing action taken in a filter. That entry is not in the filter.

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 12 views
  • Last reply by Matt

beldar43
beldar43
more options

I have a message filter that sends email to the deleted folder. I have a message from sender = reverb.com that is getting placed into delete folder. Reviewing the filter log file, it shows that particular filter is the filter moving the message to the deleted folder. I painstakingly go through each entry in the filter and "reverb.com" is nowhere to be found.

This is weird.

Any assistance troubleshooting this would be appreciated. I donate to Thunderbird.

Thank you.

I have a message filter that sends email to the deleted folder. I have a message from sender = reverb.com that is getting placed into delete folder. Reviewing the filter log file, it shows that particular filter is the filter moving the message to the deleted folder. I painstakingly go through each entry in the filter and "reverb.com" is nowhere to be found. This is weird. Any assistance troubleshooting this would be appreciated. I donate to Thunderbird. Thank you.

All Replies (1)

Matt
Matt
  • Top 10 Contributor
  • Moderator
more options

Without the full text of the filter and a copy of the email you are asking someone to offer you a guess. I would guess that it is some other criteria other than the domain name which is resulting in the message going to trash. But as I have no idea what the criteria you have are, and without an email to compare them with, that is as far as the discussion can go.

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.