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cannot connect to update server, and this stops everything .. (win10)

  • 4 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 41 views
  • Last reply by Rick

alex verlinden
alex verlinden
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I get this message .. and therefore no emails are downloaded, and no email can be sent ..

quote

Secure connection failed

Error connecting to updates.thunderbird.net. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

The page you are trying to view cannot be displayed because the authenticity of the data received could not be verified. Contact the website owners to inform them of this problem.

unquote

does anybody have an idea what to do ?

thanks beforehand, and best regards, alex

I get this message .. and therefore no emails are downloaded, and no email can be sent .. quote ''Secure connection failed Error connecting to updates.thunderbird.net. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be displayed because the authenticity of the data received could not be verified. Contact the website owners to inform them of this problem.'' unquote does anybody have an idea what to do ? thanks beforehand, and best regards, alex

Wayne Mery மூலமாக திருத்தப்பட்டது

All Replies (4)

david
david
  • Top 10 Contributor
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My approach would be to go to thunderbird.net and download the version you want and then just install over the top of current release.

Rick
Rick
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Alex, not being able to download a new version of Thunderbird should not affect sending and receiving messages.

What else is going on? Do you receive error messages?

alex verlinden
alex verlinden கேள்வியின் உரிமையாளர்
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thanks a lot, both of you guys ! .. some images ..

- manually updated to v137.0.1 .. nothing changed - other laptops (2) and desktops (3) within our company are still fine !!! .. no problem whatsoever .. - so problem is in my own desktop ! .. - Windows Defender, and Kaspersky AV, working together do not report any problem .. so : - (I have started to use Outlook 2019 .. with a clothespin on, but it works for the time being ..)

consider the case closed .. alex

Rick
Rick
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My reading of hundreds of posts on this forum suggests that Kaspersky is the culprit.