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Platform version 131.0.3 is not compatible

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  • Last reply by Kiki

In the midst of watching a YouTube video, FireFox closed abruptly. When I try to open it, I get the following message: Platform version '131.0.3' is not compatible with min Version>=131.0.2 max Version<=131.0.2 What do I do now?

In the midst of watching a YouTube video, FireFox closed abruptly. When I try to open it, I get the following message: Platform version '131.0.3' is not compatible with min Version>=131.0.2 max Version<=131.0.2 What do I do now?

All Replies (1)

Hey mbaer27,

This is a bug caused by a corrupted installation after a failed update. The workaround is to uninstall and then re-install again to fix this issue while our team is working on a more permanent fix.

Sorry about the inconvenience!