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Loss of emails. folders, accounts etc after an unrequested Thunderbird update.

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  • Last reply by jjsfb

A while ago I had an unwanted update of Thunderbird, and lost emails and local folders, some of which were very important. Can you please advise how I can recover them. Regards Colin.

A while ago I had an unwanted update of Thunderbird, and lost emails and local folders, some of which were very important. Can you please advise how I can recover them. Regards Colin.

All Replies (1)

J'ai eu ce problème. A chaque démarrage TB a créé un nouveau profil. Le profil de base n'a pas disparu mais il faut corriger le fichier profiles.ini pour qu'il pointe sur le bon profil ...AppData\Roaming\Thunderbird\profiles.ini Il faut ne garder qu'un élément introduit par [ProfilX] contenant le profil avec les données La mise à jour 115.6.1 a partiellement amélioré le problème, mais continue à produire des problèmes