Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Login Logout Requires FF Restart

  • 3 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 29 views
  • Last reply by spdgnzls

spdgnzls
spdgnzls

Hi.

When logging into my account at NameSilo, it logs out immediately.

One would think it has to do with their site. But it does not happen with Chrome or Edge.

With Firefox, login happens, then immediately it logs out. Procedure can be repeated ad infinitum.

When simply closing down and reopening the browser, it works, i.e. each second restart it works.

What could be the reason for this predictable problem?

Thank you for your wisdom in advance!

Hi. When logging into my account at NameSilo, it logs out immediately. One would think it has to do with their site. But it does not happen with Chrome or Edge. With Firefox, login happens, then immediately it logs out. Procedure can be repeated ad infinitum. When simply closing down and reopening the browser, it works, i.e. each second restart it works. What could be the reason for this predictable problem? Thank you for your wisdom in advance!

spdgnzls மூலமாக திருத்தப்பட்டது

All Replies (3)

zeroknight
zeroknight

Try clearing site cookies and disabling your extensions.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

You can check this article.

If clearing cookies doesn't help, it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

spdgnzls
spdgnzls கேள்வியின் உரிமையாளர்

Can it be cookies/cookies.sqlite/cookies.sqlite-shm/cookies.sqlite-wal or extensions if it only happens since version 115.4.0 ?