Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Landscape videos are gray screen on all websites

  • 4 பதிலளிப்புகள்
  • 45 இந்த பிரச்னைகள் உள்ளது
  • 27 views
  • Last reply by Paul

Hellfire495
Hellfire495
more options

Videos in portrait play normally, but whenever they are rotated to landscape or fullscreened, they just display a gray screen. Audio still plays correctly but video does not work

Videos in portrait play normally, but whenever they are rotated to landscape or fullscreened, they just display a gray screen. Audio still plays correctly but video does not work

All Replies (4)

Hellfire495
Hellfire495 கேள்வியின் உரிமையாளர்
more options

This is on all Samsung phones. We have two Samsungs and a OnePlus and it occurs on both Samsungs but not the OnePlus

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

This is some that our developers are aware of and are looking into. You can follow progress on this and add comments at:

https://bugzilla.mozilla.org/show_bug.cgi?id=1807094

pqr2791
pqr2791
more options

Same here: Using OnePlus 7T HD1901, Android 12, Oxygen OS.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I understand that this has been resolved in Firefox Focus for Android version 109.2. Please look out for an update from the Google Play store.

I hope that this helps.