Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Getting back before the last update.

  • 2 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

BillBal
BillBal
more options

Before last update I clicked 1x on a link sent to me and the site appeared. NOW I must click 12 times !!! How can I get back to the previous system ?

Before last update I clicked 1x on a link sent to me and the site appeared. NOW I must click 12 times !!! How can I get back to the previous system ?

All Replies (2)

Dropa
Dropa
more options

Since there is no URL provided no one reading is going to know what is happening or if that is site related that is doing that.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window