Primary password will not work after reload
I deleted Firefox from my computer and then reloaded it and the primary password comes up but it will not accept my password and I need to know how to start fresh. As it stands it won't let me into anything
All Replies (2)
I don't know exactly what you did or what you mean by "the primary password comes up".
If you merely removed the software, your old profile should remain. These articles may help. https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/password-manager-remember-delete-edit-logins https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it
I notice that you have a weird user agent with "Herring/98.1.5200.1" appended.
- Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:97.0) Gecko/20100101 Firefox/97.0 Herring/98.1.5200.1
Did you download Firefox from the Mozilla server ?