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Firefox crashes on any drag and drop

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 7 views
  • Last reply by FredMcD

Recently started happening, no clue why.

All Replies (3)

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Helpful?

Thanks for showing me how to give the reports, should've thought about googling it before posting lol.

So I only have 2 crash reports, both from an older version of Firefox: bp-b9594bc1-a866-457d-82d7-92afd0210113 bp-236c947f-3b04-4d60-bdfc-2b8c90210113

They both are from older versions, I'm currently on 84.0.2 - it seems that the drag and drop crash didn't generate a crash report.

I also tried to reproduce it right now, but it seems it's not always reproducing so it's hard to figure out what exactly causes it.

I reported it because it already happened multiple times, I'll keep an eye out on what I have open and so on when the next crash occurs.

Helpful?

Those reports are too old to be useful.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Helpful?

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