hello

alb.matteucci

please follow the instruction step by step to get password

• Open the Firefox web browser.
• type about:support on url bar press enter
• Click on the "open folder" link near the top of the page that opens; this opens the profile folder.
• Close Firefox.
• Check if you see a file called logins.json.corrupt.
• If you do, rename the file to logins.json to fix it.
• Start Firefox. The passwords should be available again.

i hope resolved your problem then mark solution.

thank you and regards,

arman

Thanks Aram. I opened fire fox and put the URL in that you indicated. It takes me to a website for troubleshooting but I can find no 'Open folder' link. What do I do now?

Mac: Show in Finder