Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 17 views
  • Last reply by FredMcD

After running games it is not possible to open the browser. Not all the games is causing it. It did not happen before when I ran windows XP few years back with a older browser version. I wonder if you got more dumber with your updates. You break more not fixing it. More problems instead of less.

After running games it is not possible to open the browser. Not all the games is causing it. It did not happen before when I ran windows XP few years back with a older browser version. I wonder if you got more dumber with your updates. You break more not fixing it. More problems instead of less.

All Replies (2)

What do you mean by; not possible to open the browser

Please explain the problem in detail. What happens? What is the exact error messages?

Is this with many websites, some, a few? Please provide a public link (no password) that we can check out. No Personal Information Please !

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support