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Thunderbird crippled by Windows update

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  • Last reply by Wayne Mery

IanJve
IanJve
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This evening I find that Thunderbird will not 'reply' or 'reply to all' or carry out a spell check - requesting any of these results in 'Thunderbird not responding' and close ' details sent to microsoft'.

It will allow 'forwarding' but the window appearing when 'send' is selected does not have a 'send' button although pressing 'close' appears to send the email.

It appears that there was a Windows 10 update around tea-time.

All had been working normally this afternoon.

Any ideas for a solution?

This evening I find that Thunderbird will not 'reply' or 'reply to all' or carry out a spell check - requesting any of these results in 'Thunderbird not responding' and close ' details sent to microsoft'. It will allow 'forwarding' but the window appearing when 'send' is selected does not have a 'send' button although pressing 'close' appears to send the email. It appears that there was a Windows 10 update around tea-time. All had been working normally this afternoon. Any ideas for a solution?

All Replies (1)

Wayne Mery
Wayne Mery
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Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.