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I am able to launch Mozilla Thunderbird but nothing is executing via mouse or keyboard, mouse hover/highlight works, but that is all.

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  • Last reply by christ1

I have only had the app installed for a few month, I would share the version under Help>about>XX.xx.x but it will not execute to launch the about info. what could it be? Do I need to re-install?

I have only had the app installed for a few month, I would share the version under Help>about>XX.xx.x but it will not execute to launch the about info. what could it be? Do I need to re-install?

All Replies (1)

Do you see a 'Not responding' notification in the title bar?

Try to start Thunderbird in safe mode. https://support.mozilla.org/kb/safe-mode-thunderbird

Is there any difference?