Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

after latest update, i have really annoying sound issues and playback issues

idlofni

how do i fix this, after the latest update i have sound interferance wierd little clicking noises, and while playing a video on any website, the sound will go out of sync making the video almost unwatchable

really gets annoying

ive just updated all my drivers and still doesnt help im also running latest windows 10 home on an hp beats laptop

how do i fix this, after the latest update i have sound interferance wierd little clicking noises, and while playing a video on any website, the sound will go out of sync making the video almost unwatchable really gets annoying ive just updated all my drivers and still doesnt help im also running latest windows 10 home on an hp beats laptop

All Replies (2)

You say you updated all your drivers but your Video card info for your AMD Radeon(TM) R6 Graphics shows driver date of driverDate: 8-10-2015 Please check https://support.amd.com/en-us/download use Auto Detect if have to. There is a lot of errors showing so if nothing new get what drivers you can and install them. This is possibly the issue also as might be HTML5 audio so .......

Suggest dump Adblock, keep uBlock as they perform much the same and from the same lists, install Ghostery as works a little different and HTTPEverywhere.

Please try this if above does not fix it : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

If issue is not there in safe mode possible Extension issue.


Please let us know if this solved your issue or if need further assistance.

i tried your sugjestions and seemed to help but now cpu is over 1000 mbs while watching a vid so likes to hang and freeze after awhile firefox sits at 750mb, at an idle as far as when i said i updated all my drivers, i used driver booster free and did update as much as i could before they tried to sell me there product as well so im not sure what else could be out of date