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Firefox not generating crash reports

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 10 views
  • Last reply by Question2

Since today, Firefox has been crashing to desktop with no error message, just a CTD. Firefox does not generate crash reports for this (no relevant ones in about:crashes).

Any idea why firefox is not generating crash reports or how to make it generate crash reports? I do have crash reports turned on in options.

The crashes occur randomly and even when i have firefox idle and not using anything. I was using Firefox 55 beta when it started, tried updating to 56 beta, no luck.

These crashes are exactly the same ones as i experienced when i updated to Firefox 54 a while back, and stopped when I downgraded to Firefox 52 ESR. CTDs with no error message and no crash report generated.

Please dont tell me to test on a new profile, im trying to get firefox to generate a crash report with this profile.

Since today, Firefox has been crashing to desktop with no error message, just a CTD. Firefox does not generate crash reports for this (no relevant ones in about:crashes). Any idea why firefox is not generating crash reports or how to make it generate crash reports? I do have crash reports turned on in options. The crashes occur randomly and even when i have firefox idle and not using anything. I was using Firefox 55 beta when it started, tried updating to 56 beta, no luck. These crashes are exactly the same ones as i experienced when i updated to Firefox 54 a while back, and stopped when I downgraded to Firefox 52 ESR. CTDs with no error message and no crash report generated. Please dont tell me to test on a new profile, im trying to get firefox to generate a crash report with this profile.

All Replies (1)

Event viewer shows event 1000 application error :

Faulting application name: firefox.exe, version: 56.0.0.6436, time stamp: 0x59931079 Faulting module name: nvd3d9wrapx.dll, version: 22.21.13.8528, time stamp: 0x598b835f Exception code: 0xc0000005 Fault offset: 0x00000000000028bb Faulting process id: 0xbb0 Faulting application start time: 0x01d317be057ea3a9 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\NVIDIA Corporation\CoProcManager\nvd3d9wrapx.dll Report Id: 57413e6d-83b9-11e7-8296-7c11be384500

I have already set firefox to use my integrated card so not sure why a nvidia .dll would be involved. And GPU-Z confirms that firefox isnt using my nvidia card at all.

Question2 மூலமாக திருத்தப்பட்டது