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why do I get a message saying outgoing server SMTP is not correct?

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  • Last reply by Marjj

I have been working with Telus to try to find out why I cannot send emails even though I can receive them. They have changed my outgoing information and now I get an message saying out going server SMTP failed because connect to SMTP failed.

I have been working with Telus to try to find out why I cannot send emails even though I can receive them. They have changed my outgoing information and now I get an message saying out going server SMTP failed because connect to SMTP failed.

All Replies (4)

Hi Marjj, is this problem in the Firefox browser or in the Thunderbird email program? If it's Thunderbird, a moderator can move your question from Firefox to Thunderbird.

It is on my Thunderbird email program. How do I contact a moderator?

Moving to Thunderbird.