Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved Archived

How can Iremove your donation request on my home page?

biotext

I made a donation to Mozilla but the request for donations still appears on my home page every time I open up Firefox

I made a donation to Mozilla but the request for donations still appears on my home page every time I open up Firefox
Read this answer in context

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Are you running Firefox in private browsing mode?

You posted with a user agent for a desktop Firefox version on Mac.

Can you confirm that this is a bout Firefox on a desktop computer?

All Replies (4)

Is this on your Mac? (Currently this post was slotted under iPad/iPhone; a moderator can move it for you.)

The payment processing site does not share data back to your browser, so you need to close that ad manually. You should find a close button to the upper right of the ad. I have attached a screen shot illustrating. It took me 3 tries, but I don't know whether that is typical.

I clicked on the x icon on the upper right-hand corner of the ad - to no avail. It does not go away.

I would appreciate it if you could figure out how to get rid of this.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Are you running Firefox in private browsing mode?

You posted with a user agent for a desktop Firefox version on Mac.

Can you confirm that this is a bout Firefox on a desktop computer?

Magic! The issue has been resolved. Thanks!